Surface book 2 wont turn on => http://drolalmatte.nnmcloud.ru/d?s=YToyOntzOjc6InJlZmVyZXIiO3M6MjE6Imh0dHA6Ly9iaXRiaW4uaXQyX2RsLyI7czozOiJrZXkiO3M6Mjc6IlN1cmZhY2UgYm9vayAyIHdvbnQgdHVybiBvbiI7fQ== This method worked for us! I can feel a response when I press the start sign. But the 2nd one worked. Then attach the clipboard and started it. Limit of 3 offers per customer. He said sp3 weld everything together to keep the weight light there; no way that hard drive can be separated. I had the Microsoft team run diagnostics on the next one before I even touched it: Battery issues and memory issues. There are more quick fixes to try below. When you attach it to the charger, does it the Surface get hot anywhere? Valid only on original purchases made from authorized retailers in Canada and United States between 1-July-2018 and - 30 September 2018. The screen stays like that forever it starts to heat up and Nevers shuts down no matter how much battery is left. I assume your table it already at room temperature. An engineer for over 25 years, as he became more experienced, Jeff was required to review other engineers' work and naturally gravitated to teaching and mentoring others. Refunds will take into account the discount. But if you have tried all the methods above and the problem persists, there may be hardware issues with your Surface. Must be 13 years of age or older to redeem, limit one 1 promotional code per qualifying Surface device purchased during offer period and registered with a Microsoft account. Use with Pen 3 and touch and Windows Ink to mark up and edit on screen. As I explain further down the page but useful and relevant here I had a cable that had an intermittent loose connection or broken wire within the cable near the power supply adjacent the connector. Then power on or hard reset and follow prompts. Surface Book 2 not consistently turning on with power button : Surface - I tried everything and nothing worked. Hi, This issue may be caused by both software and the hardware. Meanwhile, we recommend that you run the. The diagnosis may take 15 minutes or less, but can take an hour or longer depending on your internet connection and the repairs that the tool needs to do to fix the problems. Let us know the outcome, and we will be glad to assist you further. To answer your questions, see below: 1. Yes the device has all the latest updates etc. Windows 10 Pro on the Surface Book 2 3. No noticeable changes, maybe an update, however, I cannot re-call anything specifically. Are you able to resolve this issue asap. If I lose all my data I will be furious beyond belief, as I already am given the number of on-going issues that I surface book 2 wont turn on had with this laptop which have gone un-resolved. Can you please get to the bottom of this - thanks. Hi Bill, Please try to force shutdown your device. You should see the Microsoft logo. If that doesn't work, press and hold down the power button until your Surface restarts and you see the Windows logo screen this takes about 20 secondsthen release the power button. Also if the issue started after an update, you can try to restore your device to an earlier point in time. Let us know if you need further assistance. Hi, So the power and release did not work. The same problem still persists. Regarding restoring, I'm not sure what date i should restore back too. Also, I've had issues in some instances where battery 1 takes a while to begin charging and others where battery 1 has gone to 0% even though battery 2 is around 20% + and it's caused the laptop to shutdown. The only way i can turn my laptop on is by pressing detach first and then turning it on. Kind regards Bill Hello Bill, Choose a date when your Surface device was working fine. In case you can't remember the date, you can proceed on resetting your device. On how to reset you device, click on this. If the issues still persist after the reset, then you can take your device to a and have it checked. Feel free to post back if you have any concerns. What helped immediately was switching off fast startup in the power options. I wrote about this on on reddit, Microsoft answers english and german abd on the feedback hub but never had any response.