There are essentially 10 qualities of good information: - It must be relevant - It must also be clear - There must be sufficient accuracy - The information must be complete - The information must also be trustworthy - It must be concise - Information must be provided in a timely manner - It must be communicated to the right person - It must also be communicated via the right channel - Information must be less costly than the value it provides Improving information management in an organisation is a simple matter of addressing the activities involved in producing the information that impact the 10 criteria above.