Microsoft fingerprint reader windows 10 






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Re-logon multiple times with finger online, reboot computer multiple times. So, the power management settings change was a temporary fix only.
Have you checked the manufacturer website for updated drivers? The actual fingerprint reader uses Validity Fingerprint Sensor Driver.
We are glad to assist you. Summary: optional Count: 0 of 1,500 characters The posting of advertisements, profanity, or personal attacks is prohibited. Kindly follow the below methods and check if it helps. When I click on it, nothing related to fingerprints is shown. Install the software using the compatibility mode and check if that helps. If you want to add an extra layer of security to your laptop, consider using a built-in fingerprint reader. In any event, you need the driver for the fingerprint reader. Post back with any more questions. Install the software using the compatibility mode and check if that helps. I will be more than happy to be of assistance. The biometric data used to support Windows Hello is stored on the local device only.
Configuring the fingerprint reader in Windows 10 Enterprise - If you have feedback for TechNet Subscriber Support, contact tnmff microsoft. If multiple employees share a device, each employee will use his or her own biometric data on the device.
Shortly after getting the notebook, I upgraded to Windows 8. The incompatibilities were not having dramatic effects and I was keen to ensure that I kept bang up to date with Windows to avoid security problems. I recently had great difficulty upgrading my machine to Windows 10 Build 1703 the Creator's Edition. I eventually managed it with help from Microsoft fingerprint reader windows 10 Support but when the fresh install had completed, I was not able to use Windows Hello and the fingerprint reader did not appear to be working. I am wondering if I need to install some elements of SimplePass - or perhaps a later version of SimplePass. Perhaps I need to get a separate driver for the fingerprint reader. Can one of you seriously competent specialists out there give me a hand with this please. Thanks for reading this, John We are not quite so organized that there are competent specialists but we do have marginally useful Experts sometimes. In any event, you need the driver for the fingerprint reader. Windows Hello provides the user interface but you still need a device driver for the fingerprint reader. My guess is you would find that it appears as a problem device in device manager and Windows Update will not give you a driver. Here is the Windows 8. Post back with any more questions. This software protects identity information and account access using the computer owner's fingerprint. A Aug 5, 2016 Very many thanks for your help. I suspect that the original driver download may have been corrupted. Thanks to you, I now have Windows Hello working again. Many thanks to you and to everyone else who responded to my question. Thank you for your clear response to my problems with the fingerprint reader on my Envy dv7. I had decided some time ago to stop using the SimplePass software. I found it to be microsoft fingerprint reader windows 10 awkward to use - although once set up, it seemed to work well in launching websites. I never could get it to work launching programs or apps on my notebook though. After I removed the SimplePass software, retaining the fingerprint reader driver, Windows Hello worked seamlessly. When that had completed, Windows Hello reported that it was not available. I worked out that the fingerprint reader was the root of the problem the reader lamp never lit. I then posted the issue on this Forum. Thanks for your helpful link.