Zip oyster card 11-15 lost => http://tiobrolingrav.nnmcloud.ru/d?s=YToyOntzOjc6InJlZmVyZXIiO3M6MjE6Imh0dHA6Ly9iaXRiaW4uaXQyX2RsLyI7czozOiJrZXkiO3M6MjY6IlppcCBveXN0ZXIgY2FyZCAxMS0xNSBsb3N0Ijt9 I tried to offer other options, such as let s use my duplicate payment as a credit, or to be used for renewing my oyster card next month, or to cancel this one, buying a new oyster, register it under my name, and call back to have it recharged. Terrified: Marcus Fadina, 11, thought he was going to be arrested when he was frogmarched off a packed bus for forgetting his Oyster travelcard A terrified schoolboy was frogmarched off a packed bus for forgetting his travelcard before a school charity fancy dress day. Your lost or stolen card will be stopped so no-one can use it. Else the Oyster card sales line can be contacted on 0343 222 1234 Oyster Card Refunds If you do not need your card, you can apply for the refund for the unused credit or the remaining value on the pass and the deposit initially made. This video highlights how to setup a web account and apply online you through the easy step by step online application process. In some cases this may mean that no refund is payable. Well I think my mum registered the card on her email address when she rang to replace my card, so I'm not sure. Now I'll have the hassle of loading it at Heathrow. The team would be happy to assist you. I can't be absolutely sure myself, as I couldn't complete the process due to it's being too close to our travel dates. We may use cookies to share information about your use of our site with our social media, advertising and analytics partners. Thank Ken Livingstone for giving you this. I have tried to resume my money back online but it is not taking my Oyster card details. It must have somehow fallen out I doubt that it fell in class, maybe it fell somewhere else. Lost my 11 - Marcus Fadina was reduced to tears when police hauled him off the bus for forgetting his travelcard in Barking, Essex. Many thanks Kind regards I had a horrible experience with customer service, that I would like to share with, as I do not even know if they actually solved my issue. We use cookies on the TfL website to make it easy to use. We also use them to personalise content and adverts, and provide social media features. We may use cookies to share information about your use of our site with our social media, advertising and analytics partners. If you continue without changing your settings, we'll assume you are happy to receive all cookies on the TfL website. It is important to report your Oyster card lost or stolen as soon as possible. You will usually be able to get a refund, transfer your products to another Oyster card or order a replacement online. Your lost or stolen card will be stopped so no-one can use it. Alternatively, you can contact TfL Customer Services on 0343 222 1234 8am - 8pmand we'll stop the lost or stolen card so no-one can use it. It may take longer if you don't know your Oyster card number or your card security question, as we will have to establish that you are the owner of the card. We will charge a £5 administration fee when processing refunds that include a season ticket. In some cases this may mean that no refund is payable. Card security question and answer You will have chosen a card security question and answer when you filled in your Zip oyster card 11-15 lost card registration form at the station, Oyster Ticket Stop, or when you protected it online. If you don't know your Oyster card number or card security question and answer, staff will ask you other questions to check you owned the card.