Always change up the story a little, this method has been used a bit, and if you don't sound old, you can't use this method really. Step 1: Call Nike support, I Googled it and got 1 (800) 344-6453 but who knows you can get something different. So, call them and once you are on the phone with someone use the story below, but change it up abit. Step 2: Greet your support member with this story: "Hi, my name is [Name], I recently purchased two pairs of [the nike shoes you want] for my children for passing their HSC exams. A pair of [any pair of nike shoes] for my son, and a pair [the nike shoes you want.] for my Daughter. My daughter is in a before school study session, so we had to rush her up to the school once she had gotten her present, so she didn't have a chance to open up the shoes.. My son is crazy about his shoes, and has been showing them off to his friends all evening. Thankfully he is out there instead of in here. [A laugh here for good measure Grin ] But my problem is that about 20 minutes ago my daughter gave me a call, and she is upset because 1 of the shoes are missing from the box. She is fairly fond of shoes so I know she wouldn't be joking. I told her to Google your number so that I could ring you. So... Iwas wondering if I could get some help." Step 3: Now they will ask for your email, tell them your email. After a couple of days they will send you out a box to put the shoes in for them to inspect them. This next trick is called the box method. The box method is getting a company to think that your item was stolen. To do the box method, (In this case you received a shipping label in your email) get a box. Tape the box shut, and put the shipping label a bit out of the way of the opening of the box. It needs to remain legible. Break into the box as if you are trying to steal whatever is inside. Now grab a weight of some sort, this can be a phone book, rocks, etc. and stick them in the box. Now tape the box shut. Ship it out. Wait 3 days, since the shipping is a two day label. If you haven't received a call from Nike yet, call them and ask if you can check on the replacement. They will do a little investigation and say that the box was empty. At this point, they will either issue you a replacement, or they won’t. I have used this before! I have received Lebron 11 everglades, which is pretty hard, so don't say this does not work, it may not work the first time (For me it did.)