looking at zopimZopim's website it's easy to get a good first impression. A nice set of features comes with affordable price plans. If you can do without all the bells and whistles it's even possible to use their fully functioning freemium plan. Paid plans start at US $11.20 for yearly subscriptions in their Basic plan und go up to $20 per operator in the Advanced plan. Zopim puts a lot of efforts into automation features. Certain phrases that are frequently used can be accessed via shortcuts. Triggers assist in initiating live chat automatically. Read more: http://www.chattooltester.com/reviews/zopim-review/ https://goo.gl/qht9q9