1. Silence: Silence of 3 minutes a day helps to reset our ears to quiet so that we can listen well.

2. The Mixer: Even in a noisy environment, try to listen to as many individual channels as you can hear and differentiate.

3. Savouring: This is about enjoying the most mundane sounds. For instance, the tumble dryer of a washing machine. We can enjoy any sound as long as we listen.

4. Listening positions: This is the most important one. Moving your listening position to what’s appropriate –  active/passive or critical/sympathetic. This helps become conscious of barriers/filters to listening and play around with them.

5. RASA: It’s a Sanskrit word for juice or essence and the acronym stands for Receive, Appreciate, Summary, Ask. It summarises the process of active listening.