Every small business owner knows that competition is tough, but he or she may not be able to pinpoint exactly what changes are needed in order to get to the top.

There is, however, some fairly new technology that every small or home business owner needs. It can answer questions like; Business intelligence is the crystal ball of the 21st century.

Purchasing business intelligence (BI) software is one of the most strategic investments that a business can make. Using data mining, reporting and querying, BI helps businesses understand, monitor. This software empowers decision-makers — and staff — to connect the dots around key business numbers in a way previously unimaginable. BI helps you figure out: 

·	Which customers are profitable? 
·	Are you close to — or far from — reaching critical milestones? 
·	What was the best performing product or service last quarter?

Business Intelligence software may be more of an investment than small businesses can bear.

eBay also published a “Hot Items” list the first week of each month. It gives valuable information to eBay sellers who use drop shippers.