Story for the gods. It's also boldly stated on their website but I was given evil eyes yesterday when I went to the HQ to renew my passport cos I decided I wanted to follow due process and pay at the bank. They will treat you like you have committed the worst crime cos you aren't going to grease anyone's palm as you have already paid. And they'll make it very difficult for you to be attended to. I'm talking about just yesterday. These same people for some months a while back collected money for 64 pages from Nigerians even when they applied for 32 pages. They were told 32 pages wasn't available and never refunded the money people paid for the 32 pages and proceeded to ask them to pay for 64pages. Where is that done anywhere else? And nothing has been done to the NIS. So money for 32 pages passport gone,for something they never collected and they still paid fresh money and more for 64 pages passport that most of them don't need. This country though.