Xbox LIVE - Notification of Enforcement Action
xlcm@microsoft.com
T******* Sep 19 at 11:43 PM
Xbox Live logo
Notice of temporary enforcement action:
Inappropriate gameplay, cheating, and/or system abuse
[ DO NOT REPLY to this email address. It is not monitored. ]
What happened
This email is to notify you that your Xbox LIVE account privileges have been temporarily suspended due to cheating, inappropriate gameplay, and/or system abuse.
Why we enforced
The conduct that caused this suspension may include but is not limited to:
Utilising unauthorised methods to gain advantage or disrupt the competitive landscape of Xbox Live
Intentionally playing with someone who is using unauthorised software, methods, or modifications
Exploiting game vulnerabilities or glitches
Network interference or manipulation
Player feedback or complaint abuse
Console tampering
Your conduct was brought to the attention of the Xbox Live Policy & Enforcement Team through either complaints filed by other Xbox Live users or in the course of our operation of the service. The Xbox Live Policy & Enforcement Team has reviewed the complaints and other evidence regarding this conduct and determined it violates the Xbox Live Terms of Use and/or Code of Conduct. Because your conduct is in violation, the Xbox Live Policy & Enforcement Team has enacted this suspension against your account.
How this enforcement affects you
Enforcement actions apply to both the Xbox 360 and Xbox One consoles:
On the Xbox 360 console you will be shown a message in the Xbox Live Dashboard notifying you when your suspension will end, and you will not be able to sign in to Xbox Live until the suspension is complete.
On the Xbox One console you will be able to sign in, but some features and functionality of the console will be reduced or restricted including but not limited to the ability to participate in multiplayer games.
Your Xbox Live privileges removed by this enforcement will be automatically reinstated at the end of your suspension period.
Note: Customer Support is not able to modify or provide any further details about your suspension. Additionally, the duration of your suspension is subject to change without prior notice by the Xbox Live Policy & Enforcement Team if we discover additional evidence of violations.
Where to find more information
Microsoft expects that all customers abide by the Code of Conduct. The Code of Conduct provides guidelines for appropriate behaviour while using the service. For more information:
Learn about policy & enforcement on the Xbox Live service by visiting http://enforcement.xbox.com.
View the Xbox Live Code of Conduct by visiting http://www.xbox.com/legal/codeofconduct.htm.
View the Xbox Live Terms of Use by visiting http://www.xbox.com/legal/livetou.htm.
Thank you,
Xbox Live Policy & Enforcement Team
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