To our knowledge, this company collects reviews by asking its customers to share their experiences on Trustpilot. This company has claimed its Trustpilot profile, but to our knowledge, doesn't actively invite its customers to write reviews on Trustpilot. This company hasn't claimed its Trustpilot profile and to our knowledge, doesn't actively invite its customers to write reviews on Trustpilot. Had this several years and its pretty good and the price is better than most other companies. Much data for the buck. But it can be problem with the connection. When you come out in the bush you might lost connection or it become very poor. Thats the reson I now change. But if your area have good connection with hallon I see no big problem have them as operator. I am sorry to hear that you were not able to use your internet in Switzerland. If your data was not working, contact our customers service and we can take a look at this. They dont offer telephone service and they easily make mistakes. The cheap subscription can cost you hours to solve several problems , which are caused by nonchalant slow thinking people Dot know which is applicable here. Dont know either what is their message with the two children they present as their main attraction Go figure This company is the absolute worst -- I have no idea how they're still in business. They're cheap, but that's pretty much the only thing working in their favor. The customer service is just god-awful, they respond to maybe 1 out of 5 emails I sent them, and even when they did respond the response didn't answer the questions I asked! And their live chat is almost even worse, you'll be in line for hours where you can't leave your computer, and then when you do get on with someone they just tell you to call another company, and they can't help you more than that! Hallon offered 22 GB of mobile data for 299 Swedish crowns a month, but at that time, the ordinary price was 565 crowns a month. I paid the lower monthly charge and the mobile data was at that time enough for me, or even a little more than what I needed. The only problem is that the extra data is expensive. Three offered more mobile data for me, for a lower mobile data charge, so I went over from Hallon to Three. If I mailed, Hallon answered my questions quickly. My tips to the company is either to offer more ordinary mobile data in the same mobile abonnement for a reasonable price, or to introduce a new mobile abonnement giving more data every month. They have this possibility, and this is where they can find the consolation in the boring fact that I went over from them to a cheaper option for me. I recently decided to change from my current operator to Hallon but got a bit hesitant when i saw the low scores on Trustpilot. Then eventually i decided to check what score my current operator had and found that they had almost half the score of Hallon. So i figured, if it worked with current operator ill give it a try. I hope i wont regret this review as i quite recently changed. In the process of my number transfer i been in contact with Hallon support via chat 4 times. To ask questions about my transfer, how it works, about my account and so far my experience of the chat support have been; - Acceptable wait times to get through - Very polite, helpfull and professional staff - So far they been able to answer all of my questions I have only tested the chat though. I dont know how the e-mail support works and i havent even checked if they have a phone number to call. But chat support suits me fine. If my experience change i will update this review. But so far i only got positive things to say. Skrev abbonemanget Hallon Liten då jag använder mig väldigt sällan nallen. Men det gick inte att skicka sms till utomlandsnumren. Iaf inte för min del, till varken Singapore, Australien, eller USA. Hallon delar 3s nät, och har också hört från andra att det är samma problem som uppstår, delar av Asien täcks inte i deras nätverk... Summary: + Calling and sending sms-text messages to any Swedish mobile number works fine, even if your friend is overseas. Hallon shares 3's network, and I have heard at least one first-hand report of 3 subscribers not being able to reach Singapore numbers without having to fight it out with customer service. So if you need to reach that part of the world, stick to Telia and Telenor or possibly one of their daughter companies. The large subscription is perfect ,it has unlimited calls , sms and the data package is the best becouse i use lot of data actually more then for calls and msgs..
