Our posts on WeChat seem to be very popular. They may use the Shake feature too many times or post a rude photo, something like that, and someone has reported them. Basically, get a life! When I go to the website to recover it I put all my information and after that the page goes blank. I did it a couple of times and is still gong to the blank page. Hi, My wechat account has been set to protected due to inactivity. My account has been blocked due to suspicious login. I was using it on my iphone for about 3 days and then it got blocked for suspicious login activity. I was auto logged in on my iphone. I followed the process it recommends and comes to a place it says a friend has to verify me, so I only have like 2 connections, they do not receive anything to verify. I emailed wechat 4 times and zero response. Is there a step by step to help my friends find where and how to verify me? I have login with mobile number in WE CHAT app. And then i am getting messages and calls from so many unknown persons. So i have deleted the account still i am facing the same problem. Requesting you to please help on how to stop getting calls from unknown persons. Hi There, I put my password in to many times wrong. Went the retrieve password route via a friend who has wechat for almost 5 years now. This is a pain in the ass. Sorry for the late reply, Andre. Putting the wrong password in is the same as someone hacking your WeChat account. How do you get it back? Would be grateful for help or advice! And I tap OK. Then I have to select my country and enter an available mobile they should send me sms The problem is I moved country and I think it recognises this. I had to change my number to my Chinese number and this will not let me restore my password. I got fed up of trying and have not had a reply from wechat. Do you have any info on what I can do? I have a problem with login into wechat. I have created a new wechat account today, with same phone number I have created years ago old-account , so now I have two accounts. The problem is, I could not log in into my old-account anymore, I have set wechat ID for an old-one, XXXX. Whenever I log into old-account using wechat ID, it always says account or password error, despite I enter it correctly. And, whenever I log into old-account using phone numbers, it always logged into the new-one. How could I log into the old-one? Either you or someone else changed it. That is impossible, at least from our experience. Good luck and thanks for commenting. Would be grateful for help or advice! And I tap OK. Before, when I changed my mobile devices, I just entered WeChat ID and password to log in. I have never been hacked before. Now, the question: under these circumstances know ID and password, the mobile number unavailable , can I restore my WeChat account? And another question: if not, can I create a new account and somehow have access to the friend list to add all them to the new account? Did you move to a different country? I bought the number Dec last year And few days after, my husband found out that my new number have register on WeChat apps.. How can this happen? Does it means that someone using my number or worse, hack my email..? I tried with the verification code, and it says: This WeChat account has been blocked from login due to suspicious login. And I tap OK. Then I have to select my country and enter an available mobile and then it says that WeChat have sent an SMS code to my phone, but I have not receive the code. What is the problem? What phone number is linked to your WeChat account? Look at it this way. If we have your account number and want to access your WeChat, all we would have to do it use our own number for the code. Use the email method instead. Maybe there are alternatives, too. Good luck and thanks for commenting. Hi there, recently i lost my phone and then i use my other phone to open wechat. But wechat asking for verification by asking a few question. Is there any method that i can open my wechat ID? One day I login in as usual with my wechat ID and password and the system asked for a verification. Last time no, it did not happen. It came a page with on top a QRcode apparentely and 2 sentences in chinese language. I don´t know chinese but I have seen a link: when i push that it comes another page still in chinese and it display a code. I really don´t know what I should do. I say more: I do not have any contact in my list exept one who I know the day before this happened so I don´t remember her wechat ID and I don´t know how to contact her. Why this is happening? I am loggin with my username and password why need always a verification? IS there any way i could login again in that account? I know I can make a new account but I would love to get that account back. Thank you in advance for helping me. PS: I sent many emails to wechat staff but noone ever answer. Is it anyone who take care of this? Thank you again for all the help you can give me. How do you access WeChat? Is it on your phone or do you use BlueStacks? We have had WeChat on our phones for years and have never had a problem. You may have a virus or that one contact may have sent you a file, something like that. All of this for one contact you met the day before? Good luck and thanks for commenting. Hello, thank you for the reply. The answer to the first question is no I do not use BlueStacks but still wechat support haven´t replied my emails 3. About my problem I am not doing it for a contact I have met a day before, who probably deleted me already because is a month since I did not login. I just would like to know why this happen from the moment that I login with my username and password. I found this forum very interesting and I decided to ask you if you could help me. If not I will defenetely open a new account hoping that this verification will not come again or I will be at the same point again and again. Thank you in advance for your kindness and your reply if you will. Open the new account and start from scratch. Good luck and thanks for commenting again. I contacted them on another app to find out what was going on with their wechat details, they had no idea what was going on and they could also not access wechat. Was their account hacked? Is it that easy to hack a wechat account? Usually it happens when someone installs a helper app. They log in on that app which means they are giving up their privacy to a third party. Your friend can try to get their account back or start a new one. Good luck and thanks for commenting. How do 2 friends text the code, and to what number do they text it to? Other friends search for my phone number, but it is not in the WeChat system. Hi, Is there a way for me to retrieve my old account? I also no longer use my phone number that was associated with that account. All i have is just my wechat id.
