Anatomy of a Facebook/Instagram Giveaway & Why You're Doing It Wrong


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DATE: July 5, 2019, 9:59 p.m.

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  1. Anatomy of a Facebook/Instagram Giveaway & Why You're Doing It Wrong
  2. Giveaways are favourites amongst social media managers & marketers, especially the ones starting out.
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  14. The flurry of new users engaging with their business attract the owners.
  15. The immediate increase in activity holds with it a promise to increase revenue.
  16. It does make sense?—?everybody likes the free stuff, don’t we?
  17. However, the smart ones are wary. The chance of users engaging just because the good is FREE & then never returning to their business is very reasonable.
  18. But are the giveaways, actually doing that?
  19. Here are some example giveaways I found on Instagram & Facebook with a quick search.
  20. However, if you have been on the internet for long, you would know that almost every giveaway follows this template.
  21. Goal of a Giveaway
  22. “ The ultimate goal of a giveaway is NOT to generate awareness or engagement. It’s to generate revenue”
  23. Engagement’s good, but that doesn’t pay the bill.
  24. The giveaways we are doing right now start and end at the first phase itself.
  25. Breaking Down The Giveaway
  26. A giveaway consists of essentially 3 elements:
  27. 1. The Prize
  28. 2. The Conditions/Rules
  29. 3. The Winner Announcement
  30. The Prize
  31. What you offer is completely up to you. However, I have some pointers for choosing the prize:
  32. Choose something the users would be comfortable sharing with friends
  33. Choose something aspirational (ask yourself “if money was no object, what would the user want from my store?”
  34. Don’t offer many options. You want the user to not think before entering your giveaway.
  35. The road from the giveaway to $$$ in your bank account is looong. Better to not waste time on things that slow the journey.
  36. 4. Don’t offer complicated products/services.
  37. Understand the state of awareness of your user and offer something that they understand at the first glance.
  38. User Awareness Levels
  39. 5. Have up-sells, bonuses & incentives (UBI).
  40. In order for your campaign to succeed on its own, you need to push the users to share your giveaway. The UBI trio comes handy here.
  41. E.g. If I am offering a concert ticket, I can give the user another free ticket if he/she can get 20 of her friends to sign up. You don’t need to be good at math to be convinced of this in principle.
  42. Or if the product/service is limited in quantity. You can incentivise the user with a jump in queue for sharing the giveaway & getting his/her friends to sign up.
  43. This snowballs into an avalanche effect & you get free publicity, leads & revenue.
  44. One last thing,
  45. NEVER, EVER OFFER A PRODUCT/SERVICE THAT IS NOT RELATED TO YOUR BUSINESS
  46. This adds nothing to your business. The users don’t get to ‘taste’ your business, nor does it attract people that would be interested in the business.
  47. It attracts the exact kind users we all dread…
  48. In other words, if you own a Scuba Diving company, don’t giveaway iPhones!
  49. Give us an extra tank of oxygen or extra dives. Iphone’s not that good anymore anyway…
  50. The Conditions
  51. The classic giveaway always has this:
  52. 1. Like/Follow the business’s Facebook page/Instagram account/<insert latest social media>
  53. 2. Comment on the post
  54. 3. Tag a friend
  55. What does it do?
  56. Creates engagement, generates page likes, some visits to the website & if you’re lucky, maybe some sales.
  57. Now what?
  58. Now you pay Facebook again to reach out to these users.
  59. Is it effective in generating revenue? Yes
  60. Can we make it more profitable? Definitely, YES
  61. HOW?
  62. Generate leads.
  63. A major piece of the puzzle missing out from giveaways is the generation of leads.
  64. When you only push for engagement, you HAVE to pay again to have your product/service again in front of these engagers.
  65. (Organic doesn’t work. Instagram proudly highlights how limited organic reach has become)
  66. But when you generate leads, you get a free highway to get anything & everything in front of your target, WITHOUT SPENDING ANYTHING!
  67. Well, you probably knew the importance of leads. Let’s understand it from the context of giveaways & generating revenue.
  68. P.S. You can always push ads too for a holistic campaign. If I had the money, I would
  69. Winner Announcement & Making Money
  70. Step 1?—?Announce the giveaway
  71. Step 2?—?Generate Leads
  72. Step 3?—?Announce the winner
  73. Step 4?—?Include a discount code or coupon with the Announcement & a CTA for them to buy the same product.
  74. If their original interest was high, there’s a good chance a fraction of them would buy the product.
  75. Step 5?—?Start a drip feed campaign. Send value & promotions ( I follow the 1 sales offer for 3 pieces of value)
  76. These can link to your website or any other 3rd party tool you want to.
  77. The ultimate goal is to push the user to a sale.
  78. It could also be a conversation starter where the entire transaction happens over Messenger.
  79. Leads & Giveaway?—?A How-to
  80. Most popular ways to generate leads:
  81. 1. Email leads
  82. 2. Phone numbers
  83. 3. Messenger Leads *new*
  84. 4. Direct mail
  85. Comparison between most popular ways of lead generation
  86. With so much of spam emails, shady marketers & public availability of one’s data, people have increasingly become hesitant in sharing private information.
  87. And this is not because the usage of the email, phone or messages have gone down, it has shot up dramatically.
  88. Plus, there’s a general disdain for email for their slow response expectations & for phone for being a waste of time when things can be done via email or messages
  89. Messaging has slowly but steadily revolutionised the way we communicate. It’s the #1 preferred choice for majority of the population.
  90. Messenger apps are bigger than the social networks they sprouted out from. (Source: BI Intelligence)
  91. And it beats email, hands down in everything you want. It’s like the ultimate Tesla to your petrol car
  92. 1. Customisable
  93. 2. Almost 100% inbox rate
  94. 3. Extremely high open/click/response rate
  95. 4. Easier to opt-out
  96. 5. One stop solution for sales & support
  97. The companies of the future and the companies of the present that will make it to the future will and have Messenger Chatbot applications developed or in various stages of development.
  98. But how does it matter to a giveaway?
  99. It does significantly.
  100. 2 tap sign up. No information requested. No confirmation required. Friction lowered = Higher Conversion Rate
  101. Easy to Share. The future of communication is private. Allowing users a way to share the giveaway equals free leads & word-of-mouth publicity. Free Leads = Higher Revenue
  102. No coding required. To get started, you don’t need to be Whiz Kid. A few quick steps (read below) and you can start generating leads
  103. Case Study
  104. Facebook Ad Campaign?—?20,000+ Leads Generated
  105. Industry?—?Pillows
  106. Giveaway Prize?—?Most Popular Product (Mid price range)
  107. Giveaway Conditions?—?Just Sign Up
  108. Targeting?—?People that showed interest in Pillows or sleep related interests AND who were Online Shoppers.*The ‘And’ part is very important as here is when you minimise your chances of receiving users that aren’t just after the freebie.
  109. Total Leads?—?20,329
  110. Total Engagement?—?381,308
  111. Total Comments- 922
  112. 10X Performance With Quick Upgrades to your Chatbot
  113. Remember we talked about creating the avalanche effect? Where the users spread awareness about your giveaway in-return for a better chance at winning?
  114. Yep, this is how you do it within the Chatbot (or rather how I do it)
  115. We add 2 components to the Chatbot
  116. Leaderboard
  117. “Share” button
  118. The Leaderboard gives the participation a competition-esque feeling that encourages them to get more involved with the giveaway.
  119. The “Share” features allows the participants to share the giveaway with their friends.
  120. The recipe for a viral, funnel-proof, revenue generating giveaway is in place.
  121. It’s time for Facebook ads!
  122. To be continued…
  123. Thanks Thanks x 16
  124. Facebook Ad Management Service. 1700+ Clients. Learn More ???
  125. Perfect timing for this write up as I am running a giveaway right now, with some great success that is e-mail based, but never thought about using Messenger. I bet the advertising is cheaper as it's directing to messenger, right? The advantage I like with my set up is the incentive to do an action (visit something) to increase entries/chances of winning. So not only am I getting new leads and shares but also sales.
  126. Can you do that with your giveaway, or is it purely a "share" only action?
  127. Perfect timing for this write up as I am running a giveaway right now, with some great success that is e-mail based, but never thought about using Messenger. I bet the advertising is cheaper as it's directing to messenger, right? The advantage I like with my set up is the incentive to do an action (visit something) to increase entries/chances of winning. So not only am I getting new leads and shares but also sales.
  128. Can you do that with your giveaway, or is it purely a "share" only action?
  129. You can incentive users the way you want to. It's only limited to your imagination & your developer's skills.
  130. The advertising is much cheaper than email leads and quality is also superior.
  131. Facebook Ad Management Service. 1700+ Clients. Learn More ???
  132. Solid post abradabra :) I have a few questions. what chatbot platform do you use for your campaigns? Or are have you developed your own?
  133. How do you navigate through Facebook 1 day followup of non promotional content. Are you going to show us a example of setting up a dummy campaign where you implement the sharing and leaderboard aspect?
  134. From your ad account your spent roughly around $2,300 usd for the 20k leads which is a great ad campaign but what was the client actually roi generated. How many actually pay for the product when they didn’t win as oppose just ignore it.
  135. I agree with the “And” inclusion with your interest targeting. Can you show us a dummy template of the ad copy you use to run your giveaway.
  136. What do you / your client do with the leads after the giveaway? do you setup a zapper connection to continue the conversation through email with a nurturing campaign or ? Thank you for your share again
  137. i give like before reading was looking for this a long time ago
  138. Quite a few of us are using this Viral aspect on sites/lps - It's like a real life virus spreading ;)
  139. One of the best posts I've seen on here in a while with actual case study. Awesome stuff!
  140. good analytics and manual, I think it will help me
  141. Man, this is gold!!! Really inspiring. I was doing with email marketing, but this is a new approach. Thanks.
  142. Great guide going to do something like this for real estate agents building my portfolio
  143. Solid post abradabra :) I have a few questions. what chatbot platform do you use for your campaigns? Or are have you developed your own?
  144. How do you navigate through Facebook 1 day followup of non promotional content. Are you going to show us a example of setting up a dummy campaign where you implement the sharing and leaderboard aspect?
  145. From your ad account your spent roughly around $2,300 usd for the 20k leads which is a great ad campaign but what was the client actually roi generated. How many actually pay for the product when they didn’t win as oppose just ignore it.
  146. I agree with the “And” inclusion with your interest targeting. Can you show us a dummy template of the ad copy you use to run your giveaway.
  147. What do you / your client do with the leads after the giveaway? do you setup a zapper connection to continue the conversation through email with a nurturing campaign or ? Thank you for your share again
  148. Click to expand...
  149. 1. Chatfuel
  150. However, the case study was done on ManyChat (as requested by the client)
  151. 2. Earlier it was to get users under 'Subscription Messaging'. It's still possible but you need to seek permission from Facebook.
  152. For a work around, you can add a "Quick Reply" button at the end of your message so that the user engages with the message.
  153. A very simple "no-brainer" type of a message.
  154. E.g. Have a "thumbs down", "thumbs up" option at the end for user to rate your content.
  155. 3. @Chintoo designed the Leaderboard & Sharing aspect. PM him and he might do it. I have already tried :p
  156. 4. We were only contracted to generate the leads. We did not have any say with the follow-ups or anything that happened to the lead afterwards
  157. However, I did talk to the client to see if it was profitable to them & this is what he said:
  158. Fast Cheap Services said: ↑
  159. i give like before reading was looking for this a long time ago
  160. Thank you.
  161. Quite a few of us are using this Viral aspect on sites/lps - It's like a real life virus spreading ;)
  162. One of the best posts I've seen on here in a while with actual case study. Awesome stuff!
  163. It's inevitable. People love to share & we get free buzz. Win-win.
  164. Thank you!
  165. good analytics and manual, I think it will help me
  166. Let everyone know if it does or even if it does not
  167. Man, this is gold!!! Really inspiring. I was doing with email marketing, but this is a new approach. Thanks.
  168. Thank you. E-mail will still exist but it's use case is going to get severely limited in the future.
  169. Great guide going to do something like this for real estate agents building my portfolio
  170. Awesome. For real estate, you can have properties listed within Chatbots, setup appointments, give users a tour etc etc. Chatfuel has some nice free templates if you'd like to try them.
  171. abradabra thanks for this well laid out guide, could you share how much you could realistically charge a client to set up a giveaway campaign like this. I know it depends on the clients industry and profit margin per sale but I see this as a valuable service and makes sense to the client as once they have them engaged within messenger and the giveaway they no longer have to spend on retargeting ads to market to those leads.
  172. How do you navigate through Facebook 1 day followup of non promotional content. Are you going to show us a example of setting up a dummy campaign where you implement the sharing and leaderboard aspect?
  173. 2. Earlier it was to get users under 'Subscription Messaging'. It's still possible but you need to seek permission from Facebook.
  174. For a work around, you can add a "Quick Reply" button at the end of your message so that the user engages with the message.
  175. A very simple "no-brainer" type of a message.
  176. Is the point here that clicking the "Enter Giveaway" button doesn't solve this issue, and thus an actual reply is necessary by the user in order to continue the chatbot flow? So, for example, this requirement of them to type "Yes" would solve it, and then you can continue the flow? Trying to understand this issue as best I can.
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