If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. Make sure they are compatible with the device before purchase. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. This may cause connectivity problems or drain the battery. Unapproved screen protectors may cause the sensors to malfunction. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Removing the SIM or USIM card and battery Remove the back cover. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power button or the Home button and flick your finger in any direction within the unlock screen area. Electrostatic discharges can cause the touch screen to malfunction. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen. On the Home screen, tap to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. To see more information about the icons, open the notifications panel and view the details. To open the notifications panel, drag the status bar downwards. Tap the following options to activate or deactivate them. You can view more detailed settings if you tap and hold a button. Tap Samsung Apps GALAXY Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap to search for a keyword. Select an app and tap OK. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Other icons may appear instead of depending on the last function that was used. Start or pause entering text by voice. Press and hold the Home button and the Power button simultaneously. After capturing a screenshot, you can edit the image and share it with others. Select a folder to open it. To go up a level in the directory, tap. Refer to Data usage for additional options. Alternatively, open the notifications panel and tap Mobile data to activate it. Enter the network name in Network SSID, select the security type and enter the password if it is not an open network, and then tap Save. Forgetting Wi-Fi networks Any network that has ever been used, including the current network, can be forgotten so the device will not automatically connect to it. Other devices can find your device in the Wi-Fi networks list. Ensure that the computer that you connect to supports the Bluetooth feature. Pair your device with the other device via Bluetooth. Refer to Pairing with other Bluetooth devices for more information. To search the web by voice, tap. To view the toolbars, drag your finger downwards slightly on the screen. Open the webpage window manager. Bookmark the current webpage. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen. Enter a new name for the folder and tap Done. To change the colour of a folder, select a folder, tap , and then select a colour. To move more apps to a folder, tap and hold an app, and then drag it to the folder. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. To move an item to a new panel, drag it to Create page that appears at the top of the screen. You can move folders only in the folder panel. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Samsung Smart Switch is not supported on some devices or computers. You can also back up data to the computer via Samsung Kies. Refer to Connecting with Samsung Kies for more information. Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call. You can also make calls to phone numbers listed in Logs, Favourites, and Contacts. View call and message logs. To add contacts to the favourites list, tap Contacts, select a contact, and then tap To make a call to a favourite contact, tap Favourites and select a contact. If the call waiting service is activated, another call can be answered. When the second call is answered, the first call is put on hold. Rejecting a call When a call comes in, drag outside the large circle. When using the speakerphone, speak into the microphone at the top of the device and keep the device away from your ears. Refer to Transferring data from your previous device for more information. Creating a new group , enter a group name, and then tap Save. You may incur additional charges for sending or receiving messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. Save the message for later Discard the message. Attach images, videos and Send the message. Tap , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Add this email address to the Mark the message as a reminder. Tap the image on the preview screen where the camera should focus. When the subject is in focus, the focus frame turns green. On the locked screen, drag outside the large circle. This feature may not be available depending on the region or service provider. Beauty face Use this mode to take a photo with lightened faces for gentler images. The device in Gallery. This determines how light values are calculated. Centre-weighted measures background light in the centre of the scene. Spot measures the light value at a specific location. Matrix averages the entire scene. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Send the image to others. Accessing additional options On the Apps screen, tap Gallery and select an image or a video. Tap and use the following options. Select a video to play. Move forwards or Pause and resume backwards by playback. Skip to the previous video. Tap S Planner on the Apps screen. Change the view mode. Go to today's date. Create events or tasks. Alternatively, select a date with no events or tasks in it and tap the date again. If the date already has saved events or tasks in it, tap the date and tap Select either event or task and enter details. Then, select an account to sync with and sign in. When you sign in to your Samsung account, you can view all your chat history sent from registered devices. Tap ChatON on the Apps screen. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To activate or deactivate alarms, tap next to the alarm in the alarms list. Creating clocks and enter a city name or select a city from the cities list. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. Memo Use this app to create memos and organise them by category. To add a new category, tap , enter a category name, and then tap OK. To delete a category, tap next to the category. To listen to the FM radio, you must connect a headset, which serves as the radio antenna. Tap Radio on the Apps screen. Listening to the FM radio Plug a headset into the device before launching the FM radio. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list and tap to return to the FM radio screen. You can also back up your photos and videos, and more. Maps Find your location on the map, search for locations, and view location information for various places. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device. Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. The detected devices are listed. To set the device as visible to other devices, tap the device name. Select a device to pair with. The detected devices are listed. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The battery contains a built-in NFC antenna. To register or get more information about the service, contact your service provider. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for more information about how to upgrade. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data more information. Tap Settings on the Apps screen. WIRELESS AND NETWORKS Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. When the screen is turned off, the device automatically turns off Wi-Fi connections. When this happens, the device automatically accesses mobile networks if it is set to use them. Refer to Tethering and Mobile hotspot for details. On the Settings screen, tap Tethering and Mobile hotspot, and then tick Mobile hotspot. On the Settings screen, tap Lock screen. The following options may vary depending on the screen lock feature selected. On the Settings screen, tap Display. On the Settings screen, tap Call. On the Settings screen, tap Storage. Formatting a memory card permanently deletes all data from it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. To use this feature, you must sign in to your Samsung account. On the Settings screen, tap Backup and reset. This feature is useful if you have difficulty viewing the screen. Tap the TalkBack switch to activate it. If Explore by touch is deactivated, the device cannot perform some of the features that require finger gestures. You can perform actions such as, returning to the previous screen, opening the Home screen, and more. Configure finger gestures before using them. Configuring settings for vertical gestures You can use two-part vertical gestures by dragging your finger upwards and downwards from the bottom of the screen, or vice versa. Tap and hold the screen to open the circular global contextual menu. You can use features, such as Quick navigation, Read from top, Spell last utterance, and Read from next item. Then, release your finger when you hear Change granularity. Tap and hold the screen again and draw a circle with your finger to explore menus. Then, release your finger when you hear the reading unit you want. Open the global contextual menu by dragging your finger downwards and then to the right on the screen without releasing it. You can also set the type of keyboard to apply this feature to. Refer to Configuring finger gesture settings for more information. The device provides various font sizes to make the device more convenient for visually impaired users. Setting the font size to Huge may not be available in some apps. To adjust the sound balance, connect a headset to the device. Drag the adjustment bar to the left or right and adjust the sound balance, and then tap Set. The device displays the restricted area. If you tap the screen or press buttons, such as the Home button, they will not work in this area. To deactivate interaction control mode, press and hold the Home button and the Volume button down simultaneously. Some situations may not apply to your device. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. Recharge or replace the battery. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
