Comcast issues in my area
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After applicable promo, or if any service is cancelled or downgraded, regular rates apply. As we mentioned above, explain your issue and name the services, location, and any other relevant detail below in the comments.
Gigabit Pro Internet Restrictions apply. Comcast advises customers to log into their Comcast account online to view services outages. Service limited to a single outlet. After promo, or if any service is cancelled or downgraded, regular rates apply.
I would switch companies in a heartbeat if another provider had services out here. Not available in all areas. Enough with Comcast's customer service, Goodbye! Check Social Media If you don't see any reports of an outage on Comcast's website or app, but you think there might be a problem the company hasn't caught yet, you can also see what other Comcast customers are saying online. Waited for 3 days, nothing happened. I would have kept Xfinity if I would have know this. Then they hit my credit report without ever calling me. This story has been updated to include more information about the Comcast outage and a Comcast statement on the issues. I was on the phone with reps earlier today for over an hour. Just plain poor in every way.
Xfinity Outage: Service Down and Not Working - Still getting an authentication error.
We also track comcast issues in my area socially for all Comcast services with the aid of Twitter, and the outage map is created with realtime Google Maps data. While all of the United States is tracked for problems, the most common issues normally originate from Miami, San Francisco, Hayward, Denver, Washington, Houston, Seattle, and Chicago. Comcast internet down on Wednesday January 16, 2019. As we mentioned above, explain your issue and name the services, location, and any other relevant detail below in the comments. Attempts to report it to Fox 5 News channel in Atlanta, have been ignored by them and sensored, by Comcast. The service went down twice today. Call Comcast for support and you will get an East Indian who barely speaks English. Had been doing a bit better with their antiquated equipment. At least this time when I called, the representative did not try to claim it was my fault as they have in the past. This time the representative also supposedly credited my account for the outage. If everyone affected insisted on a credit to account, things might change. I live in Illinois and I use the Internet to monitor my house, thermostat, and security. Called them today and they said it would be back on at 3pm. So far they only missed it by 5 hours…. Thinking we better look for a better service.