Dale Carnegie provides readers with strategies on building relationships and dealing with people. Despite being written in the 1930s, the concepts still prove to be applicable today. The 214-page book covers principles ranging from ‘Give honest and sincere appreciation’ to ‘Ask questions instead of giving direct orders.’
Why it’s a great business book: This is one of the most influential business books on dealing with people. It was #19 on Time Magazine’s 2011 list of the best books of all time. Mega-billionaire Warren Buffett was so greatly influenced by Dale Carnegie’s book that he even signed up for one of his public speaking courses. The book contains numerous nuggets of information to help make you a better leader, listener, and relationship builder. It’s one of those books that you should re-read throughout your career and the author even recommends re-reading it. It contains many quotable moments such as “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.” If you implement the concepts of this book into your business, you’ll create a more enthusiastic team, a better run customer service experience, and more.
