the terms of a house mortgage, but after the agreement has been . signed, it must be obeyed.
Effectively administer the grievance machinery of the labor contract. In some companies supervisors spend a substantial portion of their time taking care of grievances. with improper handling, grievances can consume even more time.
Treat employees fairly and show no preference for either union or non-union members.
Represent management, for that is where his or her first loyalty lies. Although
supervisors rarely have all the privileges of higher management, they are members of management.
SUPERVISORY SKILLS
To handle their jobs effectively supervisors need the right mix of five key managerial skills. These skills are classified as technical, human, conceptual, diagnostic, and political. The first three of these skills have been recognized for many years. Diagnostic and political skills have received attention as organizations have become more complex.7 Here we will explain each skill and illustrate its particular relationship to supervisory management.
