Enterprise Rent-A-Car Management Trainee Interview Questions & Reviews
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Updated Aug 14, 2011 – Interview questions and reviews posted anonymously by interview candidates.
Difficulty Rating [?] Based on 187 ratings
2.8
“Average” Interview
Interview Experience [?] Based on 187 ratings
Positive 49%
Neutral 38%
Negative 13%
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Management Trainee at Enterprise Rent-A-Car
Posted Aug 14, 2011
3.0 Average Interview Overall Positive Experience Interviewed and No Offer
Interviewed Jun 2011 in South Bend, IN (took 2 days)
Applied online. That process was easy. I waited about 1 week to hear back from them. Had a phone interview that lasted about 15 minutes. Straight forward questions. Mostly confirming information on your resume. Asked a few questions about customer serivce experience. Confirm that want to work 50 hours a week. Advice for phone interview: just sound chipper and upbeat.
Got second interview that was located at the main office in my state. Again pretty easy interview. Make sure that you mention your love of money. They want to know that you will be able to bring in a revnue. Like in the phone interview be upbeat and excited. It's a fast paced enviroment. Be competitive. Make sure you want to work a lot of hours.
After this interview you are supposed to interview with a branch in your area then the DM. Overall about 4 interviews.
Even though I didn't move on I would still recommend any one starting off to interview with them. It would be a great opportunity for that right person.
Interview Questions
Are you interviewing with anyone else currently?
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Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Management Trainee at Enterprise Rent-A-Car
Posted Aug 3, 2011
3.0 Average Interview Overall Neutral Experience Interviewed and No Offer
Interviewed Jul 2011 (took 2 weeks)
Did a phone interview with a recruiter twice. Very general questions about past experience. A lot of these seemed repetitive at times. Scheduled a branch interview on the same call. At the branch everyone was really nice. The walk around was nice got to see what you would be doing. The interview with the manager and Area Manager was awkward again asking the same question almost 3 or 4 times.
Interview Questions
What other jobs or companies are you looking at?
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What was a great achievement in your work?
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Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
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Management Trainee at Enterprise Rent-A-Car
Posted Aug 3, 2011
2.0 Easy Interview Overall Neutral Experience Interviewed and No Offer
Interviewed Jul 2011 (took 5 days)
They asked basic questions like have much sales experience you have. Also in the past how were you able to sell something to an unwilling customer. The phone call took about 5 mins but the woman I spoke to didn't seem to interested in her job. I didn't have any previous sales experience so I guess that's why I didn't get another interview. Oh well.
Interview Questions
In your research about the company what did you find out.
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Other Details
The interview consisted of a Phone Interview.
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Management Trainee at Enterprise Rent-A-Car
Posted Aug 1, 2011
3.0 Average Interview Overall Neutral Experience Interviewed and No Offer
Interviewed Feb 2011 (took 1+ week)
Was recruited from Monster, got a phone back whinin a week, and scheduled a 1:1 interview right away. The interview was laid back and easy.
Interview Questions
tell me about your weakness
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Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Management Trainee at Enterprise Rent-A-Car
Posted Jul 22, 2011 — 1 of 1 people found this helpful
4.0 Difficult Interview Overall Neutral Experience Received and Accepted Offer
Interviewed Jul 2011 (took 3 weeks)
This was the lengthiest and most involved interview process I have experienced, and I have plenty of interview experience. The interviewers are "interviewer’s interviewers," they know how to interview effectively and will intimidate you if you are not confident. In my opinion, the interview process requires too much of a commitment for the position. Other companies which pay more and offer positions with much greater responsibility don't require their candidates to interview so many times.
The process began with an online application submission. A few days later I received an email to schedule a phone interview. The phone interview was very simple, we went over my resume and experience and I was asked several sales/customer service related questions. At the end of the phone interview, we scheduled an in person interview for the following week with the same person. This interview was almost identical to the phone interview. Similar questions, very laid back and I was given some information on the company. At the end, he emailed the Area Manager my contact information so he could schedule a branch observation/interview.
A few days later the Area Manager called me and we set up a mutually convenient time within the same week. I arrived at the branch on time and began observing the branch operations. The Assistant Manager is usually the person who you shadow. This Assistant Manager wasn't very helpful. The branch observation part of the interview usually lasts 45 min - 1 hour. Mine lasted nearly 2 hours because the Area Manager was extremely late. (Every interview began at least 20 minutes late). When the Area Manager arrived, she was not at all apologetic about making me wait nearly 2 hours. The Assistant Manager who was supposed to be showing me around was very enthusiastic about showing me around only when the Area Manager arrived. We began the interview with the Branch Manager and Area Manager. This was quite an intense interview. There were moments where it seems liked we were going "off script" and it seemed laid back but overall the environment was quite tense. They ask a question, you answer and they immediately ask a follow up. They want specific examples of when you did X, Y or Z. The Area Manager seemed impressed but also seemed like she didn't want me to think she was impressed. At the conclusion of the interview, I was informed that I would interview with the next higher up (The final interview).
I was contacted a few days later and interviewed within the week. I didn't prepare for this interview because I felt there was no way to be any more prepared. I sort of regret not preparing more for this interview, as I didn't get the best vibes. Be prepared with two examples for each question. He asked me for an example of a time I set a goal and reached it and after I answered, he wanted another one. I didn't prepare for another one and sort of fumbled through that question. I think he thought I was too scripted so he wanted to see how I think on my toes. I didn't bomb the question but I certainly could have improved on my answer. This interview was rather short, which worried me. I was informed that he would review his notes and send a final recommendation to the recruiter who originally contacted me. I received a phone call and email a few days later saying I got the job and would be subject to a background check.
My overall impression is that it is a well structured, albeit unnecessary, interview process. I think the entire process could be completed in one phone and one in person interview. I had to drive more than one hour each way for two of the interviews, about six hours of driving for all interviews combined. In m opinion, that is a lot to ask of someone who you have not employed yet. All 4 interviews were very repetitive, asking the same question over and over again.
The job isn't the most glamorous in the beginning but there is incredible opportunity for growth. Everyone I've spoken to was promoted every 6-12 months. The people are young, friendly and driven. Promotions are performance based - if you perform well, you will be rewarded.
I then completed a two-day branch observation. It was very enjoyable and I learned a lot. I learned that my branch is one of the most successful branches and I look forward to learning a lot from my coworkers.
The week after my branch observation I went to training. It was a few days at a hotel, all expenses paid. It was a lot of fun and I got to meet a lot of really cool people who I would be working with and competing against in the near future.
This is a job for someone who is willing to work hard. Rewards will come in time, if you perform well. ERAC has a very strong promote from within business philosophy and you'd be hard pressed to find a single employee who didn't start out as a Management Trainee...including the President and the CEO.
Interview Questions
Don't you think you're overqualified for this position?
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Name a time you set a goal and reached it.
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Negotiation Details
There was no room for salary negotiation. They made it clear that the salary is a fixed amount. The salary they quote you is based on a 48 hour work week. Therefore your actual base salary is only $26-$27k. With overtime, you make mid 30's. I find this to be a little deceptive. No other company I interviewed with, even those with routine overtime, included overtime in the pay.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview? Yes | No Inappropriate? Share:
Manager Trainee at Enterprise Rent-A-Car
Posted Jul 21, 2011
4.0 Difficult Interview Overall Neutral Experience Interviewed and No Offer
Interviewed Feb 2011 in Atlanta, GA (took 6 weeks)
This was the longest interview process I have ever experienced. The thing I disliked most is the fact that despite my extensive management experience I was not offered the position due to not seeming aggressive enough. They definitely try to intimidate the job seeker and the process is not worth the pay. I would not recommend this program to others.
Interview Questions
How can you deliver sales?
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Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview? Yes | No Inappropriate? Share:
Manager Trainee at Enterprise Rent-A-Car
Posted Jul 20, 2011
2.0 Easy Interview Overall Positive Experience Interviewed and No Offer
Interviewed Jul 2011 in Phoenix, AZ (took 5 days)
I passed the personality test and did well on the phone interview. I did the face-to-face interview and I thought that I had nailed it. I totally prepared for interview questions that they might ask. I bought a new suit and shoes. The interviewer seemed very positive and appeared to be pleased with my answers. But, the following day I received an email that they were pursuing candidates that had more core competencies. She had a sheet of questions and I could see blank space where she hadn't asked me all the questions. Maybe she had already hired someone else and my interview was a formality?? Maybe she didn't like my suit?? Either way, I spent money on the outfit that I didn't have to spend. I've been under-employed for a long time. This was a big disappointment and I am trying to not get hurt feelings.
Interview Questions
How would you deal with an employee who wasn't doing their job??
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Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
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Management Trainee at Enterprise Rent-A-Car
Posted Jul 10, 2011 — 1 of 1 people found this helpful
3.0 Average Interview Overall Neutral Experience Interviewed and No Offer
Interviewed Apr 2011 (took 2 weeks)
Applied Online. Contacted by a recruiter within 4 days. Had a phone interview; why Enterprise?, are you working now, how much do you expect?, career goals. Then interview at a branch with a branch manager, and area manager. Final interview with a District Manager. Decision should be heard within a week.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a 1:1 Interview and a Phone Interview.
Helpful Interview? Yes | No Inappropriate? Share:
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Manager Trainee at Enterprise Rent-A-Car
Posted Jul 13, 2011
3.0 Average Interview Overall Neutral Experience Interviewed and No Offer
Interviewed Jun 2011 (took 4 weeks)
The first interview over the phone we really easy. I was moved along in the process to the first one on one interview. The interview went great and so I was moved along to the final one on one interview. I thought the interview went great but I did not receive a job offer.
Interview Questions
All of the questions were very average.
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Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview and a Phone Interview.
Helpful Interview? Yes | No Inappropriate? Share:
Manager Trainee at Enterprise Rent-A-Car
Posted Jul 12, 2011
4.0 Difficult Interview Overall Positive Experience Interviewed and No Offer
Interviewed Jul 2011 (took 5 days)
Applied online on their website. Soon after I got a phone call from recruiter with a brief over the phone interview. Next step was to interview with recruiter at regional HQ regarding sales history and brief company profile. From there they referred me to the area manager for the next interview. Both interviews consisted of sales questions regarding personal experience. The interviewers were professional and friendly throughout the process.
Interview Questions
Think of a time you had to make a sale when the customer was leaning toward not buying? Did you make the sale and how?
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Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Phone Interview.
Helpful Interview? Yes | No Inappropriate? Share:
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Website www.go.enterprise.com
HQ Saint Louis, MO
Industry Car & Truck Rental
Size 65,000+ Employees, $10B+ Revenue
Competitors Avis Budget, Dollar Thrifty Automotive, Hertz
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