This usually happens if your device is setup to encrypt its backup or to backup to iCloud, so please look on the Summary tab for your device in iTunes to check these settings. If your device was set to backup to iCloud or to Encrypt the backup, please correct it, and iTunes should make a new backup automatically. Then, click on Backups in iBrowse again, and you should see your files appear. Our app makes transferring text messages to your computer really simple. It will even parse the text message database for you and allow you to export any SMS, MMS, and iMessage conversations as PDF, TXT, or CSV files. The PDF format looks remarkably close to the way the Messages app on your device displays the conversations with the bubbles and images and all. Apple made some changes to file permissions in iOS 6 and 7 where the. Our developers are looking into ways around this new Apple restriction, but for now, the only way to gain write access to that folder is by jailbreaking your device. Since it's a file permissions change, any other iOS transfer utility will have the same read-only access to that folder in iOS 6 and 7. With file system access to your device, you can do a lot of cool things including game save transfers from one device to another. Game saves are in most cases going to be in the Documents folder of an app, though each app places the file in a slightly different location with a unique file name. Once you transfer it to your computer, just transfer the gave save file to the 2nd device in the same location you found it on the first one, and it's recommended to make sure the app is not running in the background when manipulating its files. You may also want to back up each device in iTunes in case you need to revert the changes. Our app specializes in this and makes iTunes media transfers incredibly quick and easy. It has an Auto Transfer feature which will rebuild your entire iTunes library from any iDevice in a single, one-click transfer and include your playlists, play counts, ratings, and other metadata. It can also transfer any of your photos, videos, podcasts, text messages, ringtones, books, notes, voicemails, contacts, calendars, voice memos, and more to a Mac or PC.