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  26. _ _ ____ _
  27. | \ | / ___| / \
  28. | \| \___ \ / _ \ EMPLOYEE
  29. | |\ |___) / ___ \ HANDBOOK
  30. |_| \_|____/_/ \_\
  31. Security Guidelines
  32. This handbook is designed to introduce you to some of the basic
  33. security principles and procedures with which all NSA employees must comply.
  34. It highlights some of your security responsibilities, and provides guidelines
  35. for answering questions you may be asked concerning your association with this
  36. Agency. Although you will be busy during the forthcoming weeks learning your
  37. job, meeting co-workers, and becoming accustomed to a new work environment, you
  38. are urged to become familiar with the security information contained in this
  39. handbook. Please note that a listing of telephone numbers is provided at the
  40. end of this handbook should you have any questions or concerns.
  41. Introduction
  42. In joining NSA you have been given an opportunity to participate in the
  43. activities of one of the most important intelligence organizations of the United
  44. States Government. At the same time, you have also assumed a trust which
  45. carries with it a most important individual responsibility--the safeguarding of
  46. sensitive information vital to the security of our nation.
  47. While it is impossible to estimate in actual dollars and cents the value of the
  48. work being conducted by this Agency, the information to which you will have
  49. access at NSA is without question critically important to the defense of the
  50. United States. Since this information may be useful only if it is kept secret,
  51. it requires a very special measure of protection. The specific nature of this
  52. protection is set forth in various Agency security regulations and directives.
  53. The total NSA Security Program, however, extends beyond these regulations. It
  54. is based upon the concept that security begins as a state of mind. The program
  55. is designed to develop an appreciation of the need to protect information vital
  56. to the national defense, and to foster the development of a level of awareness
  57. which will make security more than routine compliance with regulations.
  58. At times, security practices and procedures cause personal inconvenience. They
  59. take time and effort and on occasion may make it necessary for you to
  60. voluntarily forego some of your usual personal perogatives. But your
  61. compensation for the inconvenience is the knowledge that the work you are
  62. accomplishing at NSA, within a framework of sound security practices,
  63. contributes significantly to the defense and continued security of the United
  64. States of America.
  65. I extend to you my very best wishes as you enter upon your chosen career or
  66. assignment with NSA.
  67. Philip T. Pease
  68. Director of Security
  69. INITIAL SECURITY RESPONSIBILITIES
  70. Anonymity
  71. Perhaps one of the first security practices with which new NSA personnel should
  72. become acquainted is the practice of anonymity. In an open society such as ours,
  73. this practice is necessary because information which is generally available to
  74. the public is available also to hostile intelligence. Therefore, the Agency
  75. mission is best accomplished apart from public attention. Basically, anonymity
  76. means that NSA personnel are encouraged not to draw attention to themselves nor
  77. to their association with this Agency. NSA personnel are also cautioned neither
  78. to confirm nor deny any specific questions about NSA activities directed to them
  79. by individuals not affiliated with the Agency.
  80. The ramifications of the practice of anonymity are rather far reaching, and its
  81. success depends on the cooperation of all Agency personnel. Described below you
  82. will find some examples of situations that you may encounter concerning your
  83. employment and how you should cope with them. Beyond the situations cited, your
  84. judgement and discretion will become the deciding factors in how you respond to
  85. questions about your employment.
  86. Answering Questions About Your Employment
  87. Certainly, you may tell your family and friends that you are employed at or
  88. assigned to the National Security Agency. There is no valid reason to deny them
  89. this information. However, you may not disclose to them any information
  90. concerning specific aspects of the Agency's mission, activities, and
  91. organization. You should also ask them not to publicize your association with
  92. NSA.
  93. Should strangers or casual acquaintances question you about your place of
  94. employment, an appropriate reply would be that you work for the Department of
  95. Defense. If questioned further as to where you are employed within the
  96. Department of Defense, you may reply, "NSA." When you inform someone that you
  97. work for NSA (or the Department of Defense) you may expect that the next
  98. question will be, "What do you do?" It is a good idea to anticipate this
  99. question and to formulate an appropriate answer. Do not act mysteriously about
  100. your employment, as that would only succeed in drawing more attention to
  101. yourself.
  102. If you are employed as a secretary, engineer, computer scientist, or in a
  103. clerical, administrative, technical, or other capacity identifiable by a general
  104. title which in no way indicates how your talents are being applied to the
  105. mission of the Agency, it is suggested that you state this general title. If
  106. you are employed as a linguist, you may say that you are a linguist, if
  107. necessary. However, you should not indicate the specific language(s) with which
  108. you are involved.
  109. The use of service specialty titles which tend to suggest or reveal the nature of
  110. the Agency's mission or specific aspects of their work. These professional
  111. titles, such as cryptanalyst, signals collection officer, and intelligence
  112. research analyst, if given verbatim to an outsider, would likely generate
  113. further questions which may touch upon the classified aspects of your work.
  114. Therefore, in conversation with outsiders, it is suggested that such job titles
  115. be generalized. For example, you might indicate that you are a "research
  116. analyst." You may not, however, discuss the specific nature of your analytic
  117. work.
  118. Answering Questions About Your Agency Training
  119. During your career or assignment at NSA, there is a good chance that you will
  120. receive some type of job-related training. In many instances the nature of the
  121. training is not classified. However, in some situations the specialized
  122. training you receive will relate directly to sensitive Agency functions. In
  123. such cases, the nature of this training may not be discussed with persons
  124. outside of this Agency.
  125. If your training at the Agency includes language training, your explanation for
  126. the source of your linguistic knowledge should be that you obtained it while
  127. working for the Department of Defense.
  128. You Should not draw undue attention to your language abilities, and you may not
  129. discuss how you apply your language skill at the Agency.
  130. If you are considering part-time employment which requires the use of language
  131. or technical skills similar to those required for the performance of your NSA
  132. assigned duties, you must report (in advance) the anticipated part-time work
  133. through your Staff Security Officer (SSO) to the Office of Security's Clearance
  134. Division (M55).
  135. Verifying Your Employment
  136. On occasion, personnel must provide information concerning their employment to
  137. credit institutions in connection with various types of applications for credit.
  138. In such situations you may state, if you are a civilian employee, that you are
  139. employed by NSA and indicate your pay grade or salary. Once again, generalize
  140. your job title. If any further information is desired by persons or firms with
  141. whom you may be dealing, instruct them to request such information by
  142. correspondence addressed to: Director of Civilian Personnel, National Security
  143. Agency, Fort George G. Meade, Maryland 20755-6000. Military personnel should
  144. use their support group designator and address when indicating their current
  145. assignment.
  146. If you contemplate leaving NSA for employment elsewhere, you may be required to
  147. submit a resume/job application, or to participate in extensive employment
  148. interviews. In such circumstances, you should have your resume reviewed by the
  149. Classification Advisory Officer (CAO) assigned to your organization. Your CAO
  150. will ensure that any classified operational details of your duties have been
  151. excluded and will provide you with an unclassified job description. Should you
  152. leave the Agency before preparing such a resume, you may develop one and send it
  153. by registered mail to the NSA/CSS Information Policy Division (Q43) for review.
  154. Remember, your obligation to protect sensitive Agency information extends
  155. beyond your employment at NSA.
  156. The Agency And Public News Media
  157. >From time to time you may find that the agency is the topic of reports or
  158. articles appearing in public news media--newspapers, magazines, books, radio
  159. and TV. The NSA/CSS Information Policy Division (Q43) represents the Agency in
  160. matters involving the press and other media. This office serves at the
  161. Agency's official media center and is the Director's liaison office for public
  162. relations, both in the community and with other government agencies. The
  163. Information Policy Division must approve the release of all information for and
  164. about NSA, its mission, activities, and personnel. In order to protect the
  165. aspects of Agency operations, NSA personnel must refrain from either confirming
  166. or denying any information concerning the Agency or its activities which may
  167. appear in the public media. If you are asked about the activities of NSA, the
  168. best response is "no comment." You should then notify Q43 of the attempted
  169. inquiry. For the most part, public references to NSA are based upon educated
  170. guesses. The Agency does not normally make a practice of issuing public
  171. statements about its activities.
  172. GENERAL RESPONSIBILITIES
  173. Espionage And Terrorism
  174. During your security indoctrination and throughout your NSA career you will
  175. become increasingly aware of the espionage and terrorist threat to the United
  176. States. Your vigilance is the best single defense in protecting NSA
  177. information, operations, facilities and people. Any information that comes to
  178. your attention that suggests to you the existence of, or potential for,
  179. espionage or terrorism against the U.S. or its allies must be promptly reported
  180. by you to the Office of Security.
  181. There should be no doubt in your mind about the reality of the threats. You
  182. are now affiliated with the most sensitive agency in government and are
  183. expected to exercise vigilance and common sense to protect NSA against these
  184. threats.
  185. Classification
  186. Originators of correspondence, communications, equipment, or documents within
  187. the Agency are responsible for ensuring that the proper classification,
  188. downgrading information and, when appropriate, proper caveat notations are
  189. assigned to such material. (This includes any handwritten notes which contain
  190. classified information). The three levels of classification are Confidential,
  191. Secret and Top Secret. The NSA Classification Manual should be used as
  192. guidance in determining proper classification. If after review of this document
  193. you need assistance, contact the Classification Advisory Officer (CAO) assigned
  194. to your organization, or the Information Policy Division (Q43).
  195. Need-To-Know
  196. Classified information is disseminated only on a strict "need-to-know" basis.
  197. The "need-to-know" policy means that classified information will be
  198. disseminated only to those individuals who, in addition to possessing a proper
  199. clearance, have a requirement to know this information in order to perform
  200. their official duties (need-to-know). No person is entitled to classified
  201. information solely by virtue of office, position, rank, or security clearance.
  202. All NSA personnel have the responsibility to assert the "need-to-know" policy
  203. as part of their responsibility to protect sensitive information.
  204. Determination of "need-to-know" is a supervisory responsibility. This means
  205. that if there is any doubt in your mind as to an individual's "need-to-know,"
  206. you should always check with your supervisor before releasing any classified
  207. material under your control.
  208. For Official Use Only
  209. Separate from classified information is information or material marked "FOR
  210. OFFICIAL USE ONLY" (such as this handbook). This designation is used to
  211. identify that official information or material which, although unclassified, is
  212. exempt from the requirement for public disclosure of information concerning
  213. government activities and which, for a significant reason, should not be given
  214. general circulation. Each holder of "FOR OFFICAL USE ONLY" (FOUO) information
  215. or material is authorized to disclose such information or material to persons
  216. in other departments or agencies of the Executive and Judicial branches when it
  217. is determined that the information or material is required to carry our a
  218. government function. The recipient must be advised that the information or
  219. material is not to be disclosed to the general public. Material which bears
  220. the "FOR OFFICIAL USE ONLY" caveat does not come under the regulations
  221. governing the protection of classified information. The unauthorized
  222. disclosure of information marked "FOR OFFICIAL USE ONLY" does not constitute an
  223. unauthorized disclosure of classified defense information. However, Department
  224. of Defense and NSA regulations prohibit the unauthorized disclosure of
  225. information designated "FOR OFFICIAL USE ONLY." Appropriate administrative
  226. action will be taken to determine responsibility and to apply corrective and/or
  227. disciplinary measures in cases of unauthorized disclosure of information which
  228. bears the "FOR OFFICIAL USE ONLY" caveat. Reasonable care must be exercised in
  229. limiting the dissemination of "FOR OFFICIAL USE ONLY" information. While you
  230. may take this handbook home for further study, remember that is does contain
  231. "FOR OFFICIAL USE ONLY" information which should be protected.
  232. Prepublication Review
  233. All NSA personnel (employees, military assignees, and contractors) must submit
  234. for review any planned articles, books, speeches, resumes, or public statements
  235. that may contain classified, classifiable, NSA-derived, or unclassified
  236. protected information, e.g., information relating to the organization, mission,
  237. functions, or activities of NSA. Your obligation to protect this sensitive
  238. information is a lifetime one. Even when you resign, retire, or otherwise end
  239. your affiliation with NSA, you must submit this type of material for
  240. prepublication review. For additional details, contact the Information Policy
  241. Division (Q43) for an explanation of prepublication review procedures.
  242. Personnel Security Responsibilities
  243. Perhaps you an recall your initial impression upon entering an NSA facility.
  244. Like most people, you probably noticed the elaborate physical security
  245. safeguards--fences, concrete barriers, Security Protective Officers,
  246. identification badges, etc. While these measures provide a substantial degree
  247. of protection for the information housed within our buildings, they represent
  248. only a portion of the overall Agency security program. In fact, vast amounts
  249. of information leave our facilities daily in the minds of NSA personnel, and
  250. this is where our greatest vulnerability lies. Experience has indicated that
  251. because of the vital information we work with at NSA, Agency personnel may
  252. become potential targets for hostile intelligence efforts. Special safeguards
  253. are therefore necessary to protect our personnel.
  254. Accordingly, the Agency has an extensive personnel security program which
  255. establishes internal policies and guidelines governing employee conduct and
  256. activities. These policies cover a variety of topics, all of which are
  257. designed to protect both you and the sensitive information you will gain
  258. through your work at NSA.
  259. Association With Foreign Nationals
  260. As a member of the U.S. Intelligence Community and by virtue of your access to
  261. sensitive information, you are a potential target for hostile intelligence
  262. activities carried out by or on behalf of citizens of foreign
  263. countries. A policy concerning association with foreign nationals has been
  264. established by the Agency to minimize the likelihood that its personnel might
  265. become subject to undue influence or duress or targets of hostile activities
  266. through foreign relationships.
  267. As an NSA affiliate, you are prohibited from initiating or maintaining
  268. associations (regardless of the nature and degree) with citizens or officials
  269. of communist-controlled, or other countries which pose a significant threat to
  270. the security of the United States and its interests. A comprehensive list of
  271. these designated countries is available from your Staff Security Officer or the
  272. Security Awareness Division. Any contact with citizens of these countries, no
  273. matter how brief or seemingly innocuous, must be reported as soon as possible
  274. to your Staff Security Officer (SSO). (Individuals designated as Staff
  275. Security Officers are assigned to every organization; a listing of Staff
  276. Security Officers can be found at the back of this handbook).
  277. Additionally, close and continuing associations with any non-U.S. citizens which
  278. are characterized by ties of kinship, obligation, or affection are prohibited.
  279. A waiver to this policy may be granted only under the most exceptional
  280. circumstances when there is a truly compelling need for an individual's
  281. services or skills and the security risk is negligible.
  282. In particular, a waiver must be granted in advance of a marriage to or
  283. cohabitation with a foreign national in order to retain one's access to NSA
  284. information. Accordingly, any intent to cohabitate with or marry a non-U.S.
  285. citizen must be reported immediately to your Staff Security Officer. If a
  286. waiver is granted, future reassignments both at headquarters and overseas may
  287. be affected.
  288. The marriage or intended marriage of an immediate family member (parents,
  289. siblings, children) to a foreign national must also be reported through your
  290. SSO to the Clearance Division (M55).
  291. Casual social associations with foreign nationals (other than those of the
  292. designated countries mentioned above) which arise from normal living and
  293. working arrangements in the community usually do not have to be reported.
  294. During the course of these casual social associations, you are encouraged to
  295. extend the usual social amenities. Do not act mysteriously or draw attention
  296. to yourself (and possibly to NSA) by displaying an unusually wary attitude.
  297. Naturally, your affiliation with the Agency and the nature of your work should
  298. not be discussed. Again, you should be careful not to allow these associations
  299. to become close and continuing to the extent that they are characterized by
  300. ties of kinship, obligation, or affection.
  301. If at any time you feel that a "casual" association is in any way suspicious,
  302. you should report this to your Staff Security Officer immediately. Whenever
  303. any doubt exists as to whether or not a situation should be reported or made a
  304. matter of record, you should decided in favor of reporting it. In this way,
  305. the situation can be evaluated on its own merits, and you can be advised as to
  306. your future course of action.
  307. Correspondence With Foreign Nationals
  308. NSA personnel are discouraged from initiating correspondence with individuals
  309. who are citizens of foreign countries. Correspondence with citizens of
  310. communist-controlled or other designated countries is prohibited. Casual
  311. social correspondence, including the "penpal" variety, with other foreign
  312. acquaintances is acceptable and need not be reported. If, however, this
  313. correspondence should escalate in its frequency or nature, you should report
  314. that through your Staff Security Officer to the Clearance Division (M55).
  315. Embassy Visits
  316. Since a significant percentage of all espionage activity is known to be
  317. conducted through foreign embassies, consulates, etc., Agency policy
  318. discourages visits to embassies, consulates or other official establishments of
  319. a foreign government. Each case, however, must be judged on the circumstances
  320. involved. Therefore, if you plan to visit a foreign embassy for any reason
  321. (even to obtain a visa), you must consult with, and obtain the prior approval
  322. of, your immediate supervisor and the Security Awareness Division (M56).
  323. Amateur Radio Activities
  324. Amateur radio (ham radio) activities are known to be exploited by hostile
  325. intelligence services to identify individuals with access to classified
  326. information; therefore, all licensed operators are expected to be familiar
  327. with NSA/CSS Regulation 100-1, "Operation of Amateur Radio Stations" (23
  328. October 1986). The specific limitations on contacts with operators from
  329. communist and designated countries are of particular importance. If you are
  330. an amateur radio operator you should advise the Security Awareness Division
  331. (M56) of your amateur radio activities so that detailed guidance may be
  332. furnished to you.
  333. Unofficial Foreign Travel
  334. In order to further protect sensitive information from possible compromise
  335. resulting from terrorism, coercion, interrogation or capture of Agency
  336. personnel by hostile nations and/or terrorist groups, the Agency has
  337. established certain policies and procedures concerning unofficial foreign
  338. travel.
  339. All Agency personnel (civilian employees, military assignees, and contractors)
  340. who are planning unofficial foreign travel must have that travel approved by
  341. submitting a proposed itinerary to the Security Awareness Division (M56) at
  342. least 30 working days prior to their planned departure from the United States.
  343. Your itinerary should be submitted on Form K2579 (Unofficial Foreign Travel
  344. Request). This form provides space for noting the countries to be visited,
  345. mode of travel, and dates of departure and return. Your immediate supervisor
  346. must sign this form to indicate whether or not your proposed travel poses a
  347. risk to the sensitive information, activities, or projects of which you may
  348. have knowledge due to your current assignment.
  349. After your supervisor's assessment is made, this form should be forwarded to
  350. the Security Awareness Director (M56). Your itinerary will then be reviewed in
  351. light of the existing situation in the country or countries to be visited, and
  352. a decision for approval or disapproval will be based on this assessment. The
  353. purpose of this policy is to limit the risk of travel to areas of the world
  354. where a threat may exist to you and to your knowledge of classified Agency
  355. activities.
  356. In this context, travel to communist-controlled and other hazardous activity
  357. areas is prohibited. A listing of these hazardous activity areas is
  358. prohibited. A listing of these hazardous activity areas can be found in Annex
  359. A of NSA/CSS Regulation No. 30-31, "Security Requirements for Foreign Travel"
  360. (12 June 1987). From time to time, travel may also be prohibited to certain
  361. areas where the threat from hostile intelligence services, terrorism, criminal
  362. activity or insurgency poses an unacceptable risk to Agency employees and to
  363. the sensitive information they possess. Advance travel deposits made without
  364. prior agency approval of the proposed travel may result in financial losses by
  365. the employee should the travel be disapproved, so it is important to obtain
  366. approval prior to committing yourself financially. Questions regarding which
  367. areas of the world currently pose a threat should be directed to the Security
  368. Awareness Division (M56).
  369. Unofficial foreign travel to Canada, the Bahamas, Bermuda, and Mexico does not
  370. require prior approval, however, this travel must still be reported using Form
  371. K2579. Travel to these areas may be reported after the fact.
  372. While you do not have to report your foreign travel once you have ended your
  373. affiliation with the Agency, you should be aware that the risk incurred in
  374. travelling to certain areas, from a personal safety and/or counterintelligence
  375. standpoint, remains high. The requirement to protect the classified
  376. information to which you have had access is a lifetime obligation.
  377. Membership In Organizations
  378. Within the United States there are numerous organizations with memberships
  379. ranging from a few to tens of thousands. While you may certainly participate
  380. in the activities of any reputable organization, membership in any international
  381. club or professional organization/activity with foreign members should be
  382. reported through your Staff Security Officer to the Clearance Division (M55).
  383. In most cases there are no security concerns or threats to our employees or
  384. affiliates. However, the Office of Security needs the opportunity to research
  385. the organization and to assess any possible risk to you and the information to
  386. which you have access.
  387. In addition to exercising prudence in your choice of organizational
  388. affiliations, you should endeavor to avoid participation in public activities
  389. of a conspicuously controversial nature because such activities could focus
  390. undesirable attention upon you and the Agency. NSA employees may, however,
  391. participate in bona fide public affairs such as local politics, so long as such
  392. activities do not violate the provisions of the statutes and regulations which
  393. govern the political activities of all federal employees. Additional
  394. information may be obtained from your Personnel Representative.
  395. Changes In Marital Status/Cohabitation/Names
  396. All personnel, either employed by or assigned to NSA, must advise the Office of
  397. Security of any changes in their marital status (either marriage or divorce),
  398. cohabitation arrangements, or legal name changes. Such changes should be
  399. reported by completing NSA Form G1982 (Report of Marriage/Marital Status
  400. Change/Name Change), and following the instructions printed on the form.
  401. Use And Abuse Of Drugs
  402. It is the policy of the National Security Agency to prevent and eliminate the
  403. improper use of drugs by Agency employees and other personnel associated with
  404. the Agency. The term "drugs" includes all controlled drugs or substances
  405. identified and listed in the Controlled Substances Act of 1970, as amended,
  406. which includes but is not limited to: narcotics, depressants, stimulants,
  407. cocaine, hallucinogens and cannabis (marijuana, hashish, and hashish oil).
  408. The use of illegal drugs or the abuse of prescription drugs by persons employed
  409. by, assigned or detailed to the Agency may adversely affect the national
  410. security; may have a serious damaging effect on the safety and the safety of
  411. others; and may lead to criminal prosecution. Such use of drugs either within
  412. or outside Agency controlled facilities is prohibited.
  413. Physical Security Policies
  414. The physical security program at NSA provides protection for classified
  415. material and operations and ensures that only persons authorized access to the
  416. Agency's spaces and classified material are permitted such access. This
  417. program is concerned not only with the Agency's physical plant and facilities,
  418. but also with the internal and external procedures for safeguarding the
  419. Agency's classified material and activities. Therefore, physical security
  420. safeguards include Security Protective Officers, fences, concrete barriers,
  421. access control points, identification badges, safes, and the
  422. compartmentalization of physical spaces. While any one of these safeguards
  423. represents only a delay factor against attempts to gain unauthorized access to
  424. NSA spaces and material, the total combination of all these safeguards
  425. represents a formidable barrier against physical penetration of NSA. Working
  426. together with personnel security policies, they provide "security in depth."
  427. The physical security program depends on interlocking procedures. The
  428. responsibility for carrying out many of these procedures rests with the
  429. individual. This means you, and every person employed by, assign, or detailed
  430. to the Agency, must assume the responsibility for protecting classified
  431. material. Included in your responsibilities are: challenging visitors in
  432. operational areas; determining "need-to-know;" limiting classified
  433. conversations to approved areas; following established locking and checking
  434. procedures; properly using the secure and non-secure telephone systems;
  435. correctly wrapping and packaging classified data for transmittal; and placing
  436. classified waste in burn bags.
  437. The NSA Badge
  438. Even before you enter an NSA facility, you have a constant reminder of
  439. security--the NSA badge. Every person who enters an NSA installation is
  440. required to wear an authorized badge. To enter most NSA facilities your badge
  441. must be inserted into an Access Control Terminal at a building entrance and you
  442. must enter your Personal Identification Number (PIN) on the terminal keyboard.
  443. In the absence of an Access Control Terminal, or when passing an internal
  444. security checkpoint, the badge should be held up for viewing by a Security
  445. Protective Officer. The badge must be displayed at all times while the
  446. individual remains within any NSA installation.
  447. NSA Badges must be clipped to a beaded neck chain. If necessary for the safety
  448. of those working in the area of electrical equipment or machinery, rubber
  449. tubing may be used to insulate the badge chain. For those Agency personnel
  450. working in proximity to other machinery or equipment, the clip may be used to
  451. attach the badge to the wearer's clothing, but it must also remain attached to
  452. the chain.
  453. After you leave an NSA installation, remove your badge from public view, thus
  454. avoiding publicizing your NSA affiliation. Your badge should be kept in a safe
  455. place which is convenient enough to ensure that you will be reminded to bring it
  456. with you to work. A good rule of thumb is to afford your badge the same
  457. protection you give your wallet or your credit cards. DO NOT write your
  458. Personal Identification Number on your badge.
  459. If you plan to be away from the Agency for a period of more than 30 days, your
  460. badge should be left at the main Visitor Control Center which services your
  461. facility.
  462. Should you lose your badge, you must report the facts and circumstances
  463. immediately to the Security Operations Center (SOC) (963-3371s/688-6911b) so
  464. that your badge PIN can be deactivated in the Access Control Terminals. In the
  465. event that you forget your badge when reporting for duty, you may obtain a
  466. "non-retention" Temporary Badge at the main Visitor Control Center which serves
  467. your facility after a co-worker personally identifies your and your clearance
  468. has been verified.
  469. Your badge is to be used as identification only within NSA facilities or other
  470. government installations where the NSA badge is recognized. Your badge should
  471. never be used outside of the NSA or other government facilities for the purpose
  472. of personal identification. You should obtain a Department of Defense
  473. identification card from the Civilian Welfare Fund (CWF) if you need to
  474. identify yourself as a government employee when applying for "government
  475. discounts" offered at various commercial establishments.
  476. Your badge color indicates your particular affiliation with NSA and your level
  477. of clearance. Listed below are explanations of the badge colors you are most
  478. likely to see:
  479. Green (*) Fully cleared NSA employees and certain military
  480. assignees.
  481. Orange (*) (or Gold) Fully cleared representative of other
  482. government agencies.
  483. Black (*) Fully cleared contractors or consultants.
  484. Blue Employees who are cleared to the SECRET level while
  485. awaiting completion of their processing for full
  486. (TS/SI) clearance. These Limited Interim Clearance
  487. (LIC) employees are restricted to certain activities
  488. while inside a secure area.
  489. Red Clearance level is not specified, so assume the holder
  490. is uncleared.
  491. * - Fully cleared status means that the person has been cleared to the Top
  492. Secret (TS) level and indoctrinated for Special Intelligence (SI).
  493. All badges with solid color backgrounds (permanent badges) are kept by
  494. individuals until their NSA employment or assignment ends. Striped badges
  495. ("non-retention" badges) are generally issued to visitors and are returned to
  496. the Security Protective Officer upon departure from an NSA facility.
  497. Area Control
  498. Within NSA installations there are generally two types of areas,
  499. Administrative and Secure. An Administrative Area is one in which storage of
  500. classified information is not authorized, and in which discussions of a
  501. classified nature are forbidden. This type of area would include the
  502. corridors, restrooms, cafeterias, visitor control areas, credit union, barber
  503. shop, and drugstore. Since uncleared, non-NSA personnel are often present in
  504. these areas, all Agency personnel must ensure that no classified information is
  505. discussed in an Administrative Area.
  506. Classified information being transported within Agency facilities must be
  507. placed within envelopes, folders, briefcases, etc. to ensure that its contents
  508. or classification markings are not disclosed to unauthorized persons, or that
  509. materials are not inadvertently dropped enroute.
  510. The normal operational work spaces within an NSA facility are designated Secure
  511. Areas. These areas are approved for classified discussions and for the storage
  512. of classified material. Escorts must be provided if it is necessary for
  513. uncleared personnel (repairmen, etc.) to enter Secure Areas, an all personnel
  514. within the areas must be made aware of the presence of uncleared individuals.
  515. All unknown, unescorted visitors to Secure Areas should be immediately
  516. challenged by the personnel within the area, regardless of the visitors'
  517. clearance level (as indicated by their badge color).
  518. The corridor doors of these areas must be locked with a deadbolt and all
  519. classified information in the area must be properly secured after normal
  520. working hours or whenever the area is unoccupied. When storing classified
  521. material, the most sensitive material must be stored in the most secure
  522. containers. Deadbolt keys for doors to these areas must be returned to the key
  523. desk at the end of the workday.
  524. For further information regarding Secure Areas, consult the Physical Security
  525. Division (M51) or your staff Security Officer.
  526. Items Treated As Classified
  527. For purposes of transportation, storage and destruction, there are certain
  528. types of items which must be treated as classified even though they may not
  529. contain classified information. Such items include carbon paper, vu-graphs,
  530. punched machine processing cards, punched paper tape, magnetic tape, computer
  531. floppy disks, film, and used typewriter ribbons. This special treatment is
  532. necessary since a visual examination does not readily reveal whether the items
  533. contain classified information.
  534. Prohibited Items
  535. Because of the potential security or safety hazards, certain items are
  536. prohibited under normal circumstances from being brought into or removed from
  537. any NSA installation. These items have been grouped into two general classes.
  538. Class I prohibited items are those which constitute a threat to the safety and
  539. security of NSA/CSS personnel and facilities. Items in this category include:
  540. a. Firearms and ammunition
  541. b. Explosives, incendiary substances, radioactive materials, highly
  542. volatile materials, or other hazardous materials
  543. c. Contraband or other illegal substances
  544. d. Personally owned photographic or electronic equipment including
  545. microcomputers, reproduction or recording devices, televisions or
  546. radios.
  547. Prescribed electronic medical equipment is normally not prohibited, but
  548. requires coordination with the Physical Security Division (M51) prior to being
  549. brought into any NSA building.
  550. Class II prohibited items are those owned by the government or contractors
  551. which constitute a threat to physical, technical, or TEMPEST security.
  552. Approval by designated organizational officials is required before these items
  553. can be brought into or removed from NSA facilities. Examples are:
  554. a. Transmitting and receiving equipment
  555. b. Recording equipment and media
  556. c. Telephone equipment and attachments
  557. d. Computing devices and terminals
  558. e. Photographic equipment and film
  559. A more detailed listing of examples of Prohibited Items may be obtained from
  560. your Staff Security Officer or the Physical Security Division (M51).
  561. Additionally, you may realize that other seemingly innocuous items are also
  562. restricted and should not be brought into any NSA facility. Some of these
  563. items pose a technical threat; others must be treated as restricted since a
  564. visual inspection does not readily reveal whether they are classified. These
  565. items include:
  566. a. Negatives from processed film; slides; vu-graphs
  567. b. Magnetic media such as floppy disks, cassette tapes, and VCR
  568. videotapes
  569. c. Remote control devices for telephone answering machines
  570. d. Pagers
  571. Exit Inspection
  572. As you depart NSA facilities, you will note another physical security
  573. safeguard--the inspection of the materials you are carrying. This inspection
  574. of your materials, conducted by Security Protective Officers, is designed to
  575. preclude the inadvertent removal of classified material. It is limited to any
  576. articles that you are carrying out of the facility and may include letters,
  577. briefcases, newspapers, notebooks, magazines, gym bags, and other such items.
  578. Although this practice may involve some inconvenience, it is conducted in your
  579. best interest, as well as being a sound security practice. The inconvenience
  580. can be considerably reduced if you keep to a minimum the number of personal
  581. articles that you remove from the Agency.
  582. Removal Of Material From NSA Spaces
  583. The Agency maintains strict controls regarding the removal of material from its
  584. installations, particularly in the case of classified material.
  585. Only under a very limited and official circumstances classified material be
  586. removed from Agency spaces. When deemed necessary, specific authorization is
  587. required to permit an individual to hand carry classified material out of an NSA
  588. building to another Secure Area. Depending on the material and circumstances
  589. involved, there are several ways to accomplish this.
  590. A Courier Badge authorizes the wearer, for official purposes, to transport
  591. classified material, magnetic media, or Class II prohibited items between NSA
  592. facilities. These badges, which are strictly controlled, are made available by
  593. the Physical Security Division (M51) only to those offices which have specific
  594. requirements justifying their use.
  595. An Annual Security Pass may be issued to individuals whose official duties
  596. require that they transport printed classified materials, information storage
  597. media, or Class II prohibited items to secure locations within the local area.
  598. Materials carried by an individual who displays this pass are subject to spot
  599. inspection by Security Protective Officers or other personnel from the Office
  600. of Security. It is not permissible to use an Annual Security Pass for personal
  601. convenience to circumvent inspection of your personal property by perimeter
  602. Security Protective Officers.
  603. If you do not have access to a Courier Badge and you have not been issued an
  604. Annual Security Pass, you may obtain a One-Time Security Pass to remove
  605. classified materials/magnetic media or admit or remove prohibited items from an
  606. NSA installation. These passes may be obtained from designated personnel
  607. in your work element who have been given authority to issue them. The issuing
  608. official must also contact the Security Operations Center (SOC) to obtain
  609. approval for the admission or removal of a Class I prohibited item.
  610. When there is an official need to remove government property which is not
  611. magnetic media, or a prohibited or classified item, a One-Time Property Pass is
  612. used. This type of pass (which is not a Security Pass) may be obtained from
  613. your element custodial property officer. A Property Pass is also to be used
  614. when an individual is removing personal property which might be reasonably be
  615. mistaken for unclassified Government property. This pass is surrendered to the
  616. Security Protective Officer at the post where the material is being removed.
  617. Use of this pass does not preclude inspection of the item at the perimeter
  618. control point by the Security Protective Officer or Security professionals to
  619. ensure that the pass is being used correctly.
  620. External Protection Of Classified Information
  621. On those occasions when an individual must personally transport classified
  622. material between locations outside of NSA facilities, the individual who is
  623. acting as the courier must ensure that the material receives adequate
  624. protection. Protective measures must include double wrapping and packaging of
  625. classified information, keeping the material under constant control, ensuring
  626. the presence of a second appropriately cleared person when necessary, and
  627. delivering the material to authorized persons only. If you are designated as a
  628. courier outside the local area, contact the Security Awareness Division (M56)
  629. for your courier briefing.
  630. Even more basic than these procedures is the individual security responsibility
  631. to confine classified conversations to secure areas. Your home, car pool, and
  632. public places are not authorized areas to conduct classified discussions--even
  633. if everyone involved in he discussion possesses a proper clearance and
  634. "need-to-know." The possibility that a conversation could be overheard by
  635. unauthorized persons dictates the need to guard against classified discussions
  636. in non-secure areas.
  637. Classified information acquired during the course of your career or assignment
  638. to NSA may not be mentioned directly, indirectly, or by suggestion in personal
  639. diaries, records, or memoirs.
  640. Reporting Loss Or Disclosure Of Classified Information
  641. The extraordinary sensitivity of the NSA mission requires the prompt reporting
  642. of any known, suspected, or possible unauthorized disclosure of classified
  643. information, or the discovery that classified information may be lost, or is not
  644. being afforded proper protection. Any information coming to your attention
  645. concerning the loss or unauthorized disclosure of classified information should
  646. be reported immediately to your supervisor, your Staff Security Officer, or the
  647. Security Operations Center (SOC).
  648. Use Of Secure And Non-Secure Telephones
  649. Two separate telephone systems have been installed in NSA facilities for use in
  650. the conduct of official Agency business: the secure telephone system (gray
  651. telephone) and the outside, non-secure telephone system (black telephone). All
  652. NSA personnel must ensure that use of either telephone system does not
  653. jeopardize the security of classified information.
  654. The secure telephone system is authorized for discussion of classified
  655. information. Personnel receiving calls on the secure telephone may assume that
  656. the caller is authorized to use the system. However, you must ensure that the
  657. caller has a "need-to-know" the information you will be discussing.
  658. The outside telephone system is only authorized for unclassified official
  659. Agency business calls. The discussion of classified information is not
  660. permitted on this system. Do not attempt to use "double-talk" in order to
  661. discuss classified information over the non-secure telephone system.
  662. In order to guard against the inadvertent transmission of classified
  663. information over a non-secure telephone, and individual using the black
  664. telephone in an area where classified activities are being conducted must
  665. caution other personnel in the area that the non-secure telephone is in use.
  666. Likewise, you should avoid using the non-secure telephone in the vicinity of a
  667. secure telephone which is also in use.
  668. HELPFUL INFORMATION
  669. Security Resources
  670. In the fulfillment of your security responsibilities, you should be aware that
  671. there are many resources available to assist you. If you have any questions or
  672. concerns regarding security at NSA or your individual security
  673. responsibilities, your supervisor should be consulted. Additionally, Staff
  674. Security Officers are appointed to the designated Agency elements to assist
  675. these organizations in carrying out their security responsibilities. There is
  676. a Staff Security Officer assigned to each organization; their phone numbers are
  677. listed at the back of this handbook. Staff Security Officers also provide
  678. guidance to and monitor the activities of Security Coordinators and Advisors
  679. (individuals who, in addition to their operational duties within their
  680. respective elements, assist element supervisors or managers in discharging
  681. security responsibilities).
  682. Within the Office of Security, the Physical Security Division (M51) will offer
  683. you assistance in matters such as access control, security passes, clearance
  684. verification, combination locks, keys, identification badges, technical
  685. security, and the Security Protective Force. The Security Awareness Division
  686. (M56) provides security guidance and briefings regarding unofficial foreign
  687. travel, couriers, special access, TDY/PCS, and amateur radio activities. The
  688. Industrial and Field Security Division (M52) is available to provide security
  689. guidance concerning NSA contractor and field site matters.
  690. The Security Operations Center (SOC) is operated by two Security Duty Officers
  691. (SDOs), 24 hours a day, 7 days a week. The SDO, representing the Office of
  692. Security, provides a complete range of security services to include direct
  693. communications with fire and rescue personnel for all Agency area facilities.
  694. The SDO is available to handle any physical or personnel problems that may
  695. arise, and if necessary, can direct your to the appropriate security office
  696. that can assist you. After normal business hours, weekends, and holidays, the
  697. SOC is the focal point for all security matters for all Agency personnel and
  698. facilities (to include Agency field sites and contractors). The SOC is located
  699. in Room 2A0120, OPS 2A building and the phone numbers are 688-6911(b),
  700. 963-3371(s).
  701. However, keep in mind that you may contact any individual or any division
  702. within the Office of Security directly. Do not hesitate to report any
  703. information which may affect the security of the Agency's mission, information,
  704. facilities or personnel.
  705. Security-Related Services
  706. In addition to Office of Security resources, there are a number of
  707. professional, security-related services available for assistance in answering
  708. your questions or providing the services which you require.
  709. The Installations and Logistics Organization (L) maintains the system for the
  710. collection and destruction of classified waste, and is also responsible for the
  711. movement and scheduling of material via NSA couriers and the Defense Courier
  712. Service (DCS). Additionally, L monitors the proper addressing, marking, and
  713. packaging of classified material being transmitted outside of NSA; maintains
  714. records pertaining to receipt and transmission of controlled mail; and issues
  715. property passes for the removal of unclassified property.
  716. The NSA Office of Medical Services (M7) has a staff of physicians, clinical
  717. psychologists and an alcoholism counselor. All are well trained to help
  718. individuals help themselves in dealing with their problems. Counseling
  719. services, with referrals to private mental health professionals when
  720. appropriate, are all available to NSA personnel. Appointments can be obtained
  721. by contacting M7 directly. When an individual refers himself/herself, the
  722. information discussed in the counseling sessions is regarded as privileged
  723. medical information and is retained exclusively in M7 unless it pertains to the
  724. national security.
  725. Counselling interviews are conducted by the Office of Civilian Personnel (M3)
  726. with any civilian employee regarding both on and off-the-job problems. M3 is
  727. also available to assist all personnel with the personal problems seriously
  728. affecting themselves or members of their families. In cases of serious
  729. physical or emotional illness, injury, hospitalization, or other personal
  730. emergencies, M3 informs concerned Agency elements and maintains liaison with
  731. family members in order to provide possible assistance. Similar counselling
  732. services are available to military assignees through Military Personnel (M2).
  733. GUIDE TO SECURITY
  734. M51 PHYSICAL SECURITY 963-6651s/688-8293b (FMHQ)
  735. 968-8101s/859-6411b (FANX)
  736. CONFIRM and badges Prohibited Items
  737. (963-6611s/688-7411b)
  738. Locks, keys, safes and alarms SOC (963-3371s/688-6911b)
  739. Security/vehicle passes NSA facility protection and compliance
  740. Visitor Control
  741. Inspections
  742. Red/blue seal areas New Construction
  743. Pass Clearances (963-4780s/688-6759b)
  744. M52 INDUSTRIAL AND FIELD SECURITY
  745. 982-7918s/859-6255b
  746. Security at contractor field site facilities
  747. Verification of classified mailing addresses for contractor facilities
  748. M53 INVESTIGATIONS 982-7914s/859-6464b
  749. Personnel Interview Program (PIP) Reinvestigations
  750. Military Interview Program (MIP) Special investigations
  751. M54 COUNTERINTELLIGENCE 982-7832s/859-6424b
  752. Security counterintelligence analysis Security compromises
  753. M55 CLEARANCES 982-7900s/859-4747b
  754. Privacy Act Officer (For review of security files) Continued SCI access
  755. Contractor/applicant processing Military access
  756. M56 SECURITY AWARENESS 963-3273s/688-6535b
  757. Security indoctrinations/debriefings Embassy visits
  758. Associations with foreign nationals Briefings (foreign travel,
  759. Security Week ham radio, courier,
  760. Security posters, brochures, etc. LIC, PCS, TDY,
  761. special access, etc.)
  762. Foreign travel approval
  763. Military contractor orientation
  764. Special Access Office (963-5466s/688-6353b)
  765. M57 POLYGRAPH 982-7844s/859-6363b
  766. Polygraph interviews
  767. M509 MANAGEMENT AND POLICY STAFF 982-7885s/859-6350b
  768. STAFF SECURITY OFFICERS (SSOs)
  769. Element Room Secure/Non-Secure
  770. A 2A0852B 963-4650/688-7044
  771. B 3W099 963-4559/688-7141
  772. D/Q/J/N/U 2B8066G 963-4496/688-6614
  773. E/M D3B17 968-8050/859-6669
  774. G 9A195 963-5033/688-7902
  775. K 2B5136 963-1978/688-5052
  776. L SAB4 977-7230/688-6194
  777. P 2W091 963-5302/688-7303
  778. R B6B710 968-4073/859-4736
  779. S/V/Y/C/X C2A55 972-2144/688-7549
  780. T 2B5040 963-4543/688-7364
  781. W 1C181 963-5970/688-7061
  782. GUIDE TO SECURITY-RELATED SERVICES
  783. Agency Anonymity 968-8251/859-4381
  784. Alcohol Rehabilitation Program 963-5420/688-7312
  785. Cipher Lock Repair 963-1221/688-7119
  786. Courier Schedules (local) 977-7197/688-7403
  787. Defense Courier Service 977-7117/688-7826
  788. Disposal of Classified Waste
  789. - Paper only 972-2150/688-6593
  790. - Plastics, Metal, Film, etc 963-4103/688-7062
  791. Locksmith 963-3585/688-7233
  792. Mail Dissemination and Packaging 977-7117/688-7826
  793. Medical Center (Fort Meade) 963-5429/688-7263
  794. (FANX) 968-8960/859-6667
  795. (Airport Square) 982-7800/859-6155
  796. NSA/CSS Information Policy Division 963-5825/688-6527
  797. Personnel Assistance
  798. - Civilian 982-7835/859-6577
  799. - Air Force 963-3239/688-7980
  800. - Army 963-3739/688-6393
  801. - Navy 963-3439/688-7325
  802. Property Passes (unclassified material) 977-7263/688-7800
  803. Psychological Services 963-5429/688-7311
  804. FREQUENTLY USED ACRONYMS/DESIGNATORS
  805. ARFCOS Armed Forces Courier Service (now known as DCS)
  806. AWOL Absent Without Leave
  807. CAO Classification Advisory Officer
  808. COB Close of Business
  809. CWF Civilian Welfare Fund
  810. DCS Defense Courier Service (formerly known as ARFCOS)
  811. DoD Department of Defense
  812. EOD Enter on Duty
  813. FOUO For Official Use Only
  814. M2 Office of Military Personnel
  815. M3 Office of Civilian Personnel
  816. M5 Office of Security
  817. M7 Office of Medical Services
  818. NCS National Cryptologic School
  819. PCS Permanent Change of Station
  820. PIN Personal Identification Number
  821. Q43 Information Policy Division
  822. SDO Security Duty Officer
  823. SOC Security Operations Center
  824. SPO Security Protective Officer
  825. SSO Staff Security Officer
  826. TDY Temporary Duty
  827. UFT Unofficial Foreign Travel
  828. A FINAL NOTE
  829. The information you have just read is designed to serve as a guide to assist
  830. you in the conduct of your security responsibilities. However, it by no means
  831. describes the extent of your obligation to protect information vital to the
  832. defense of our nation. Your knowledge of specific security regulations is part
  833. of a continuing process of education and experience. This handbook is designed
  834. to provide the foundation of this knowledge and serve as a guide to the
  835. development of an attitude of security awareness.
  836. In the final analysis, security is an individual responsibility. As a
  837. participant in the activities of the National Security Agency organization, you
  838. are urged to be always mindful of the importance of the work being accomplished
  839. by NSA and of the unique sensitivity of the Agency's operations.

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