This article is slightly helpful in getting started with clonezilla. But it doesn't go into the restore operation, which is slightly different. Generally, if I haven't used it in awhile, I have to read the instructions and prompts, and then interpret what they really mean. Tuxboot is useful in creating a bootable clonezilla or gparted thumbdrive. Samsung Recovery Solution 3. Members are advised to show caution when clicking the links and downloading from Mega: Use an AdBlocker and open the link in an Incognito window. These Admin Tools are a highly valuable resource to our Samsung community, we have received no reports of problems with the files themselves, and we thank member dosibox for sharing them. Also, I and many others have downloaded the files without problems, so obviously the ad issue is sporadic. Avoiding bad ads can be difficult nowadays, even for legitimate sites. All links are interchangeable, you can take different parts on different hosts and start downloading at the same time. Only use 1GB stick no need to use larger. Please use a proper tool Nero or UltraISO for copy. By dosibox - popeye0 Looking for some help using SRS6 on my NP700z5c, Windows 8. After a routine SW update, pc wouldn't boot. Press F4 to recover with factory image using Recovery or any other keys for next boot loop iteration. Restart and enter Recovery program F4. Instruct Recovery to restore using backup file from external. This takes 2 hours. Once complete, I restart as instructed and I'm back to the original black screen. It seems the Recovery can't find the backup file and gets stuck in this loop. Any help you can provide is mucho appreciated. Looking for some help using SRS6 on my NP700z5c, Windows 8. After a routine SW update, pc wouldn't boot. Press F4 to recover with factory image using Recovery or any other keys for next boot loop iteration. Restart and enter Recovery program F4. Instruct Recovery to restore using backup file from external. This takes 2 hours. Once complete, I restart as instructed and I'm back to the original black screen. It seems the Recovery can't find the backup file and gets stuck in this loop. Any help you can provide is mucho appreciated. Note the details about choosing the correct type of USB stick. Keep this backup safe, it can be used to completely re-image your disk to factory state. Make sure the Live CD you choose is relatively new and compatible with Samsung laptops. I am afraid I don't have recommendations, as I haven't needed one myself recently. This should re-partition your disk and restore everything to factory state. There is an option to Maintain user data that you can try, but you may still have to restore some data from your backup. Please keep us posted on your progress. Note the details about choosing the correct type of USB stick. Keep this backup safe, it can be used to completely re-image your disk to factory state. Make sure the Live CD you choose is relatively new and compatible with Samsung laptops. I am afraid I don't have recommendations, as I haven't needed one myself recently. This should re-partition your disk and restore everything to factory state. There is an option to Maintain user data that you can try, but you may still have to restore some data from your backup. Please keep us posted on your progress. Thanks for the help. Yes I can still access Recovery F4 and I've created the bootable factory image backup. Before I get started using your tips, a quick question: If I perform a factory restore with the partition and chose the option to Maintain user data, will I lose everything on the drive? If I've backed up the drie onto the external HDD, will this include programs? I have a lot of statistics and graph building programs that are expensive and I'd like to keep. I should also add that I've been religious about backing up files using Backblaze, so restoring those files shouldn't be an issue. Really, it's the programs and OS I want to salvage. Thanks for the help. Yes I can still access Recovery F4 and I've created the bootable factory image backup. Before I get started using your tips, a quick question: If I perform a factory restore with the partition and chose the option to Maintain user data, will I lose everything on the drive? If I've backed up the drie onto the external HDD, will this include programs? I have a lot of statistics and graph building programs that are expensive and I'd like to keep. I should also add that I've been religious about backing up files using Backblaze, so restoring those files shouldn't be an issue. Really, it's the programs and OS I want to salvage. Thank you for the update. You are well prepared, that is good to hear! Restoring with Partition settings enabled should wipe everything and get you back to factory state, that is the basic idea. The Maintain user data option will preserve your data or some of it , but you already have those backed up. Unfortunately you will have to install your programs again. But for most programs you should have a license so you do not have to buy them again. And if you have the data, you should be able to restore that. If that is not the case, it makes sense to look deeper at repair options for the current installation. If you have a Win8 installation DVD, you can boot that, and access the Advanced Startup Options that way. That will provide some restore and repair options. Unfortunately, getting proper Win8 installation media is quite tricky. See from earlier today. Your model has ExpressCache and runs in UEFI mode, which means you definitely want to use a Windows Setup DVD, NOT a USB stick. Let me know if you have those. I kinda knew the answer to the programs question, but was still holding onto a glimmer of hope. Fortunately, my licenses are still relatively new. The OS is a different story. No DVD for Win8Pro lost in a recent move, I'm assuming. Should I simply proceed with the Recovery steps and go buy a new copy of Win8? I kinda knew the answer to the programs question, but was still holding onto a glimmer of hope. Fortunately, my licenses are still relatively new. The OS is a different story. No DVD for Win8Pro lost in a recent move, I'm assuming. Should I simply proceed with the Recovery steps and go buy a new copy of Win8? Your computer may not even have come with a Win8 disc, many Samsung models and others too skimp on those discs. So your Recovery Factory Image backup is your only source for re-installing Windows. But you OWN that Windows license, so you certainly should not have to buy it again! Using Recovery to perform a factory restore either with F4 or booting your recovery backup will NOT lose your Windows license: It will simply put the hard disk back to factory state, like the first time you turned on the computer, including a fresh Samsung Windows installation. Windows will automatically re-activate. You will then have to install those programs again for which you also have licenses. Even if you install from a Windows 8 setup disc, it should automatically pick up the license Product Key which is stored in your BIOS. Samsung support can sometimes be persuaded to send such discs: They call them Recovery Media, even though they contain only Windows, not the Samsung Recovery software. You can try and call them, since such a disc is great to have. But for now, if you have all your backups made, I would go ahead and run that factory restore in Recovery F4 with Partition Settings enabled. So I was looking to get rid of my recovery partitions and possibly windows as well on my laptop. I hardly use windows, but will need to restore it to near factory condition if I ever want to re-sell or something. After reading at lot of threads and in particular the nice summary by Dannemand in I can appreciate all the efforts people have had to go to in the past, but I'm considering not bothering with the samsung recovery software at all. Recent changes in MS atitude to Win8. Negates the need for any recovery partitions and solves the problems related to them. If you got the skills to follow through on what post 18 outlines the above should be a dwaddle As opposed to ; - 32gb flash drive easily damaged and idling about in case it's needed and to be safe a 2nd back up of - 1gb Flash drive... The choice seems obivious to me. Have I overlooked something thats going to bite me later? I'd appreciate your comments.