Samsung has began releasing Android Oreo updates to GalaxyS8 devices and expectedly, some users have since started reporting troubles. This is not to say Android Oreo is inherently bad. In fact, this new Android version has received mostly positive reviews so far. This troubleshooting article is meant to address android oreo samsung s8 particular issue that affects a fair share of S8 devices so far — random restart. Many S8 users have reported that their S8 has started to shut down on their own after installing Android Oreo. We would like to think Samsung had already patched Android Oreo at this time but it remains to be seen. Before we proceed, we want to remind you that if you are looking for solutions to your own Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers. Solution 1: Clear system cache Whenever an issue occurs following an update, the first android oreo samsung s8 step that you must do is to clear the cache partition. Sometimes, this cache gets corrupted or outdated resulting to all sorts of problems. If you have lots of photos and videos stored on this device, move them to another storage device like a computer, hard drive or flash drive. Better still, consider backing up the entire system usingthen perform a factory reset afterwards. Refer to the steps below on how to do it. Solution 3: Install app updates Incompatible apps can interfere with the operating system and cause problems as well. To minimize the risk of app bugs, make sure that all your apps are up-to-date. If an update is available, tap Update. If more updates are available, tap Update all. Solution 4: Check if app is causing a problem A good working S8 should not restart on its own. That this problem occurred after installing an update may be caused by a coding issue with the new operating system, or by a bad app. If it works fine, start uninstalling third party apps until the issue is gone. You have to do that yourself. The best strategy is to do the uninstall-observe-uninstall cycle. Make sure that you check for the issue after you remove an app. In fact, the opposite is true. After some elapsed time, Android can sometimes lose track of correct battery levels, which can then result to erratic battery behaviors. This means using your device until it powers down by its own and the battery level reads 0%. Be sure to use original charging equipment for your device and let it charge up completely. Doing so returns all software settings to their defaults. To factory reset your S8: Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset. Solution 7: Consider downgrading to Android Nougat About a month ago, Samsung stopped the roll out of Android Oreo to select S8 models because that firmware version was found to be causing random restart issue. Having acknowledged that, Samsung was saying that there was a coding issue that caused the problem. Engage with us If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our and pages.
