Part One Understanding the Supervisor’s Role
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8. which do you think is the most formidable of the new supervisory
challenges?
9. In what way is a supervisor a linking pin?
10. How has computerization of information in organizations wound
up strengthening the role of first-level managers?
Additional Reading
Armstrong, Michael. How to Be a Better Manager. New York: Nichols
Publishing, 1984.
Barnard, Janet. “The Foreman’s Role in the New Management.” S.A.M.
Advanced Management Journal, Spring 1984, pp. 13-19.
Gabarro, John J. “When a New Manager Takes Charge.” Harvard Business
Reviews ,May-June 1985, pp.l10-23.
Gellerman, Saul W. “supervision: Substance and Style.” Harvard Business
Review, March-April 1976, pp. 89-98
Harris, Philip R. “Future Work.” Personnel Journal, June1985, pp. 52-58.
Klein, Janice A. “Why Supervisors Resist Employee Involvement.”
Harvard Business Review, September-October 1984, pp. 87-95.
“Manufacturing Is in Flower.” Time, March 26, 1984 ,pp. 50-52.
Micolo, Anthony M. “Gaining Acceptance as a New Supervisor.”
Supervisory Management, June 1985, pp. 5-7.
Stewart, Rosemary. “A Model for Understanding Managerial Jobs and
Behavior.” The Academy of Management Review, January 1982, pp. 7-13.
Williams, Harry E. “The Elements of Supervision.” Supervision, May 1981,
pp.3-6.
