Though the process of setting up a WeChat Wallet is far, far easier than Alipay, we have been quite stymied by the troubleshooting process. Secondly, WeChat is a bit dissociative about who its users are. We are 90% certain that this is due to an alternative international version of WeChat that most people download without thinking about. You can get the latest Chinese oriented version from the. The Chinese version still includes a choice of language options, which leads to the next mind boggling observation. Sometimes, the wallet only appears if you select Chinese in WeChat. Is this a big deal? Not really, if you have used WeChat enough, the visual cues and relative positions are enough to help you use it without unnecessary reading. Or, take it as a way to improve your Chinese character recognition. No Passport Option You link a bank card by scanning or entering the number, and WeChat automatically deducts which bank. Pretty cool, but many users find themselves unable to select a passport. Well, we finally compiled the list of banks which accept passport holders. This sounds to me like an odd option because who knows what fees your credit card will charge you for withdrawing cash in a foreign currency. If you want to use a foreign credit card to buy stuff in China, seriously just use. Try different combinations, obviously. Order the name different ways, try without a space between first and middle name, do all capital letters. If none of these methods work, you can go to the bank and have them print something out so you can see how your name is spelled. System Busy This error truly baffles me, but I am starting to suspect that it occurs most frequently with users who have linked a VISA card. If you get it, try again later. If it persists day after day, then there is an issue that has frozen your account and the bank is blocking requests from WeChat. Unlink your card and try again. AO, I had the same problem, also starting from July. Prior to that I had gone to my bank, Bank of China, to have them tell me my name, which they had put in last-name no space middle-name space first-name, and I had put that into Wechat Wallet and used it happily for many months. Then come July it stopped. Perhaps they updated their system somehow. Finally, when making any online purchases, there is always a risk of fraud so it is important to evaluate the trustworthiness of the person you are dealing with. Once you send money through WeChat Wallet or Alipay, neither platform allows you to contest the payment. Hi, I am a foreigner and not living in China. Wish to use the wechat wallet to pay for things I order. I added a BOC credit card issued out of China. Though the process accepted my passport, but they will not accept my mobile. The repeated message is translated as format is not accepted. Why is this so? Is it because the system only accepts China mobile number which I do not have? If you are able to explore and share anything you find, we would really appreciate it. This post was originally meant to address users who are based in China, but run into problems because of nuances in the Chinese banking system, but as we learn more we hope to generalize our findings to address the global community. When I have my VPN on and I log in to WeChat, I cant see the option of the Wallet. When I turn off my VPM and login to WeChat, I do see the option of the Wallet! Please answer my question as soon as possible, my money is stuck in wechat wallet. What could be the problem? I unlinked my card and linked it again, had no problem with it. I just withdrew the money again, and still waiting for a respond. The wallet dose not let me add another card due to the name difference. What should I do?
