Buy buy baby
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I am a busy person especially with a baby on the way. Do yourself a favor and register at Target, customer service is obviously not in this retail stores vocabulary. Jeff is the manger who first went above and beyond to help us while we were purchasing our first stroller ever.
Our purchases took 30 seconds to get through the line. Add items to your registry from their wide selection of baby essentials and accessories. It took so long that the other staff members were trying to convince the manager to open up the at the register to which she said that it was closed for the night.
Do yourself a favor and register at Target, customer service is obviously not in this retail stores vocabulary. We went into the store feeling so overwhelmed with all of the options and left feeling so comfortable and secure with our choice. She was very friendly and helpful. Add items to your registry from their wide selection of baby essentials and accessories. So I had to do it all over again ahhh I do not reccommend using the app for registering or to the customer service for help maybe they have a different machine to help out.
buybuy Baby Baby Registry - Make a free appointment with one of our expert Registry Consultants and let them help you with the process.
We are on our second baby and when the time came to opening a registry there buy buy baby no question about where to go. BuyBuy Baby has a great selection without being overwhelming, their registry staff is awesome as well as the staff within each department. They are very knowledgeable and if they don't have the answers for you they take a moment to see if someone else has them buy buy baby look them up. Jeff is the manger who first went above and beyond to help us while we were purchasing our first stroller ever. We hit a snag early on that almost made us cancel our registry at the store but he was great. He remedied the situation and won our loyalty back. It's because of him that we gave BuyBuy Baby a second chance when we almost wrote the store off early on. He definitely sets the mood for the staff in terms of being friendly and helpful. She buy buy baby us set up our registry and since then, every time we walk in she greets us warmly and asks if there is anything in particular we are looking for. When we were getting ready to announce our pregnancy, we came on to look for a gift for the grandparents. She helped out with ideas in the store and even pulled up the website to show us what we could buy and gave delivered to us. She has been amazing and continues to draw us back in to shop. This store and its policy are a joke. We registered here and immediately regretted it. So they want to take 20% just because of that. Do yourself a favor and register at Target, customer service is obviously not in this retail stores vocabulary. We like this store but today Jonathan made us forever customers. Jonathan spent over an hour with us explaining and answering each one of our questions that we had about strollers, car seats etc. He was extremely knowledgeable and so incredibly helpful. We went into the store feeling so overwhelmed with all of the options and left feeling so comfortable and secure with our choice. My husband and I own a business and if we had an employee like Jonathan we would do whatever it took to keep him. This store doesn't give you the option to remove items from a registry you purchased elsewhere. Which is ridiculous, even if you call them they will not do it. This review is based soley off of the baby registery. I am a busy person especially with a baby on the way. For the registery in store per the website it was by appointment only and the appointment was an 1 hour and 30min long. Luckliy I was able to download the app and scan the items and go just like Target. Only certain items were recognized and for the one's it could not read I used the photo scan and not all items would readable. The following day I go and check the app and everthing I registered for was not there. So I had to do it all over again ahhh I do not reccommend using the app for registering or to the customer service for help maybe they have a different machine to help out. Today we did our baby registry it was such a pleasant experience. They informed us of all the perks that come with registering with them, answered all of our questions with no hesitation. Drove all the way from Newport beach to get the maxi cosi mico 30 in black and it was worth it. Kevin the associate that helped us compare carseats was extremly helpful and informative. He took the time to show us the carseats we were interested in aswell as the strollers. We purchased the maxi cosi and are def coming back next week to get the cybex stroller and asking for kevin. Great experience left super happy. Every single time we come in here we are greeted and helped by some of the most knowledgeable employees. Maybe it's just me but I've always come in with specific questions whether it's about car seats, strollers, buy buy baby bags or even about pampers and employees just really seem to know the answers. I love this store and will continue to come here for all my baby's needs. Not disappointed with quality of crib I purchased but extremely disappointed with the delivery. Well they had it correct on my order but never got passed to fed ex and was left out front. They also told me they would have them bring it in and set up when I called to complained they stated that would have been additional charge. I understand I was misinformed while placing order but just leaving it is unacceptable!!. The store was nice and the staff was friendly but here's my complaint. As the store was closing they told us to proceed to the front 2 registers. As we got to the front manager close down one register. There was one lady and line doing purchases and returns and it took 30 minutes for 1 customer to get through no exaggeration. It took so long that the other staff members were trying to convince the manager to open up the at the register to which she said that it was closed for the night. Our purchases took 30 seconds to get through the line. It looks like I'll be doing my shopping online it will save me time and money. I try to support brick and mortar whenever I can but after that experience I will not be coming back. I think that manager might need some retraining. The only reason line didn't rate at 1 star is because the staff was very helpful and friendly. I did not get a hello from one employee while walking in besides a bunch of employees having side conversations. As I'm shopping the only employee who took time out of what they were doing to buy buy baby how I was doing was Lisa. She was very friendly and helpful. At check out I bought an item that I asked the employee to open for me because I wanted my son to be able to play with it. She right away sent me to the gift center saying there was scissors. She also didn't say thank you for shopping with us. Not sure if that's how they always treat their customers but I probably won't be back and will just online shop. Staff is super friendly and helpful. I wished they opened more stores up closer to where I live. Every time I come to buy buy baby and want to learn about a new stroller the stroller department is not educated at all it's very disappointing. They need hire more educated stroller friendly people probably someone that has a kid and more knowledge. I love buy buy baby but now I have to call bugaboo and uppa baby corporate to let them know how the stroller department at this location is not showing customers their stroller the correct way. And probably losing more sales because of this one huh just sending everyone to city select cuz that's all he knows. BuyBuy Baby has a great selection without being overwhelming, their registry staff is awesome as well as the staff within each department. They are very knowledgeable and if they don't have the answers for you they take a moment to see if someone else has them or look them up. Jeff is the buy buy baby who first went above and beyond to help us while we were purchasing our first stroller ever. We hit a snag early on that almost made us cancel our registry at the store but he was great. He remedied the situation and buy buy baby our loyalty back. It's because of him that we gave BuyBuy Baby a second chance when we almost wrote the store off early on. He definitely sets the mood for the staff in terms of being friendly and helpful. She helped us set up our registry and since then, every time we walk in she greets us warmly and asks if there is anything in particular we are looking for. When we were getting ready to announce our pregnancy, we came on to look for a gift for the grandparents. She helped out with ideas in the store and even pulled up the website to show us what we could buy and gave delivered to us. She has been amazing and continues to draw us back in to shop. We registered here and immediately regretted it. So they want to take 20% just because of that. Do yourself a favor and register at Target, customer service is obviously not in this retail stores vocabulary. Jonathan spent over an hour with us explaining and answering each one of our questions that we had about strollers, car seats etc. He was extremely knowledgeable and so incredibly helpful. We went into the store feeling so overwhelmed with all of the options and left feeling so comfortable and secure with our choice. My husband and I own a business and if we had an employee like Jonathan we would do whatever it took to keep him.
