1) The image of your ID cannot be processed due to glares or the image being too blurry. The full ID needs to be shown in the image and all information on the ID needs to be readable.
2) There is an issue with your ID + Face & Paper image. In addition to holding the paper, please make sure you are also holding your ID. If you are confused as to what it is we are requesting please feel free to contact us at the following address: verifications@cryptsy.com
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