10 great ways to treat your customers.
Customers are been referred to as a person who buy products and services, they may also be referred to as a CLIENT or BUYER.
A CLIENT might as claimed as a person who pays for a professional or advice of another expert, those who patronised a lawyer,estate agent, surveyors can be referred to as a client, but those who buys goods or products is a customer..Although customer is the popular word use to classify the both client and buyer.
Here are the top ten ways to treat your customer to their satisfaction.
(1). Respect your Customers: respecting your customers means you are building the future for your business. Rude to them? Then you ruin your business
(2). Always listen to what they have to say: ignoring or avoiding what they have to say will put your business at stake, because you will learn from your mistakes through your customer.
(3). Take them as partners in business: as you already know that feedback is an important key for a successful business so you need to work hard on it, let them know that their opinion really matters to your business, Customers are always happy to see that their suggestions in put into consideration.
(4). Be Honesty: try to be a straight forward person and never for once or think of cheating your customers or your co-business partners.
(5). Make their satisfaction your first priority: sacrifice your time to satisfy them and make them realize why they need a certain product even when they don't come because of it.
(6). Always show appreciation: Always show appreciation for what ever they buy no matter how little the price is. Thank them for patronizing.
(7). Adopt these words (CUSTOMER IS ALWAYS RIGHT): Are they at fault or you do? Just take the responsibility and make them understand why these product is good or why it spoils.
(8). Keep to your Promises: Always try and fulfil your promises towards your customers, either base on discounts.
(9). Offer free services to your customer either for a specific period of time.
(10). Presents Gifts to them even and pay them a visit a home or in office and feel to know why you have not been seeing him that you feel concern and decided to check how they are doing, if possible go along with a little gift, and I bet you they will never stop buying from you.
