How to word E-Mails
BE FORMAL!
Don't forget to be formal, don't use words like “ur” “yh”,
etc, remember your punctuation, and too address the
representative appropriately, he isn't your friend.
The best way I can show you this is give you an Example.
Example;
To whom it may concern,
I'm a regular customer of yours, and I've got no other option but to air my
disgust to you, I've never dealt with such audacity while purchasing a product
in my life, I recently purchased ******, from ******, when I got home I found
that the Protein looked sort of empty, I placed the tub onto my scales and found
that the supposedly 5KG tub, turned out to be 1.3KG, I took it back to the store
and spoke to a blonde haired woman, who insisted it was not a problem with
the store, but it was infact a problem with the product and to contact you, I feel
like I've been robbed and would appreciate some sort of feedback on this
situation.
NAME HERE.
TROUBLE SHOOTING!
Q - “Return the product to the store”
A – “I was staying with someone at the time, I went back
there while I was still staying with them, but they
refereed me too you, I'm now back in ****”
Q - “Can you Forward us a receipt”
A – “I never usually have problems so I discarded it
almost just as I bought the product, I'm sorry I didn’t
bargain on being disappointed.....”
Q - “We've never had a problem like this / impossible”
A – “Well quite clearly it's not, you can't get me off the
phone by insisting it's my fault, I wont tolerate it.”
Identifying the
Pills/Supplements.
Research is
