If you useyou have more than likely faced an issue with not receiving new order emails and notifications at least once. This can be incredibly frustrating. Trying to find the right solution can be challenging and time-consuming when there are so many ways to troubleshoot. I will list all the solutions I know of, but there are probably many more I have missed. It is what inspired me to write this blog post in the first place. How WooCommerce Emails Are Sent To first understand how to troubleshoot your woocommerce emails not sending, you should understand how emails are being sent when a WooCommerce order is made. WooCommerce sends emails by using the function which is a core function of WordPress. Before your email leaves your web server, it has gone through three loops. Make sure the WooCommerce plugin and source files are up to date. Check Hosting Server Most solutions claim that it has to do with a hosting related issue. You could be prevented from receiving notifications depending on your white-list or spam settings on your server. To help you determine if emails are being sent, use plugin to view the emails. Use Zapier This may not be an ideal solution because it costs money, but integration with WooCommerce is an awesome solution if you want to automate multiple tasks for each order. I personally use Zapier because it saves so much time. Email to get notifications is info domainexample. This is a typical default setting. When someone submits the form on your website, the mail agent recognizes your domain name and concludes that it should be sending mail woocommerce emails not sending itself. The mail agent will attempt to deliver the message locally, however if you replace your Google Apps email for the test alias the system will recognize it as an external domain and will send the email without any problems. The solution here is to use an alias email. If you are using Google Apps for your domain, you should automatically have an alias email like so: yourname yourdomain. After I changed the email, it fixed the problem, and my clients received email notifications just fine. Did any of these solutions help you. If not, were you able to find a new solution that helped. If so, let the world know in the comments woocommerce emails not sending. Hello, I had the same problem on my site, but I did try adding emails from private public servers like google, yahoo, aol. It did work like a charm. It was like you were speaking directly to me. Some emails were not going out when we were testing our soon to be launched Woo website. We quickly realized from your post that the emails that were not going out were from the same domain as the website. We used the provided Google business alias Ah Ha. Now I know what I can use that for. I am glad that is there now. I researched it a little bit and did not find any plans from Google for deleting these. After further investigation, indeed previously all Woocommerce new order mails were actually send, but got all treated as spam and so they indeed ended-up in the spam folder, and I did not notice. Thanks a lot for this article. So when I enter the recipient emails adress to receive new order notificationsit saves it successfully, but the adress does not appear in the table listing all the emails notifiactions. To me, it saves the adress, and then considers there is not email entered and doesnt send new order emails. Tried everything, smtp plugins, i am now using sendgrid to send emails. The recipient emails adress is a gmail adress, so no domain problems. In my case, it was working ok and suddenly not. I realized that initially I had my domain as alias of a different domain in cPanel.
