Other brands and product names may be trademarks or registered trademarks of their respective holders. Document Information Status: v2. Typographical Conventions Following typographical convention is used throughout this manual: Sample text indicates a hyperlink to a Web site. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer s to the Internet. If both conventional telephone and DSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling DSL and telephone signals. Public telephone lines carry voltages that can cause electric shock. Wall mount Proceed as follows to mount the Thomson Gateway on a wall or other vertical surface: Take the wall mount leaflet out of the box. Stick the wall mount leaflet on the place where your want to mount your Thomson Gateway. Do not plug in any cables or connect any devices until you are prompted to do so by the wizard. In case of problems If you encounter problems during this installation please refer to page Starting the wizard To start the wizard:... View Documentation to view the documentation that is available for your Thomson Gateway. This list will be automatically updated if you are connected to the Internet. Connect the power supply. Power LED Name Colour Green Solid on Solid on Orange Solid on... Requirements Javascript must be enabled on your browser. Accessing the Thomson Gateway Web Interface Proceed as follows: Open your web browser. Click this name to change your password or switch to another user. View the current position on the Thomson Gateway Web interface. Select change the display level of the page for example: Overview, Details or Configure Get context-related Help information. This way you can always return to your working configuration in case of problems. At a specific point in the installation, the Setup wizard will inform you that the Thomson Gateway has already been configured: Select No and click Next to continue. Where can I find the SSID? If you did not change the SSID manually, your Thomson Gateway uses the SSID that is printed on the bottom panel label of your Thomson Gateway. Your computer must be configured to obtain an IP address automatically. This is the default setting. Procedure Proceed as follows: Connect one end of the yellow Ethernet cable to one of the yellow Ethernet port s of your Thomson Gateway: Connect the other end of the yellow Ethernet cable to your computer. Procedure Before you can make a phone call over the Internet, you must: Connect your phone to the Thomson Gateway. If you choose to configure your Thomson Gateway manually or you still need to configure the telephony service, you can follow the procedure below. Procedure Proceed as follows: Enable the Telephony Service... Verifying Telephone Connectivity Proceed as follows to verify the voice connection: Make sure the Thomson Gateway is turned on and ready for service. Check whether your phone is properly attached to the Thomson Gateway. The phone numbers are provided by your provider. Procedure Proceed as follows: Browse to the Thomson Gateway web pages. This way you can share your files with everyone that is connected to your network. What do I need? A FAT32 formatted USB storage device. This way, all users connected to your Thomson Gateway will be able to access your USB storage device and make changes to it. The Connect To Server window appears. This can be useful if you want to be able to access your shared content from the Internet. Procedure Proceed as follows: Protect your Thomson Gateway Web Interface login account with a... If you are connected to the Internet, the link to the FTP server is displayed under FTP Server: On the Thomson Gateway network, you can also FTP to the local address 192. Additional configuration As you may know the IP address of your Internet connection changes frequently. On this page, you can make a call or send a message simply by clicking on a link. Accessing the Address Book page? Proceed as follows: Browse to the... Which supplementary services that are available is determined by your service provider. In the Navigation Bar, click Configure. In the Pick a task list, click View Telephony Services. Press Illustration R, 3... Accessing the Telephony Statistics page Proceed as follows: Browse to the Thomson Gateway Web On the Toolbox menu, click Telephony. This means that UPnP-capable devices can join and leave a network without any effort of a network administrator. The Network window appears: Right-click your Thomson Gateway displayed as THOMSON TGXXX and click View device web page. Thomson Gateway Web Interface Windows XP If you computer runs Windows XP:... The Network window appears: Right-click your Thomson Gateway displayed as THOMSON TGXXX. If you are currently: Connected to the Internet, click Disable to disconnect from the Internet. Under Universal Plug and Play: Select the Use UPnP check box, to enable UPnP. The Control Panel window appears. Therefore, it is recommended to add the IGD Discovery and Control client to your system. This means that all your computers share one public IP address, as if only one computer is connected to the outside world. Problem When the Thomson Gateway receives an incoming message, the Thomson Gateway has to decide to which computer he will have to send this message. Your computer will use UPnP to communicate to the Thomson Gateway which services are running on the computer. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address. But all together it may discourage some hackers to break into you network. Only clients which use the correct network name SSID and passphrase can connect to your network. Encryption methods During the years a number of encryption types have been developed. The list below gives you an overview of the supported encryption types ordered by security level, you will find the highest level of security at the top of the list: WPA-PSK Encryption:... In the Encryption key box, type a Network key of your choice. If you are using: A 64-bit key: Type 10 hexadecimal characters characters from 0 to 9 and from A to F or 5 alphanumeric characters. In the WPA-PSK Encryption Key box, type a pass phrase also known as Pre-shared key of your choice. The pass phrase must consist of 8 to 63 alphanumeric characters or 64 hexadecimal characters characters from 0 to 9 and from A to F. Every network device carries a unique hexadecimal code MAC address. You can easily change the MAC address of your wireless clients. You can only add your wireless devices to the access control list using the for wireless devices task Search for wireless devices task To add new wireless devices to the access control list: Browse to the Thomson Gateway Web On the Home Network menu, click Devices. The WLAN LED toggles between green and red. The Thomson Gateway unlocks the Access Control List for one minute. Access points broadcast their Network Name SSID to announce themselves to the wireless stations and other access points. Wireless clients will make a list of these access points and show them to the user. The user can then select his wireless client and try to connect to this access point. The Firewall page appears. In the upper-right corner, click Configure. A list with security settings with a brief description is displayed. Select the security level of your choice and click Apply. Strategies There are two strategies you can follow: Allow access to web sites and manually specify which web sites may not be accessed. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule. Click Redirect in the Action list. Click Redirect in the Action list. If the suggestions do not resolve the problem, look at the support pages on broadband. For Internet connection troubleshooting, refer to the provided Installation and Setup Guide. Topics In this chapter: General Thomson Gateway Troubleshooting... You are using the correct power supply for your Thomson Gateway device. The power requirements for your Thomson Gateway are clearly indicated on the identification label on the bottom of the Thomson Gateway. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. Make sure the Thomson Gateway Association Control List is not locked. You can check this on the web pages. Calling over VoIP If you have problems calling via VoIP, check whether: Your telephone is correctly connected to the Thomson Gateway. Your telephone is working on the PSTN network: Connect your phone directly to PSTN not via the Thomson Gateway. Warning A reset to factory default settings deletes all configuration changes you made. Use a pen or an unfolded paperclip to push the recessed Reset button on the back panel. Push it until the Power LED lights red - this will take about 7 seconds. Release the Reset button.
