I've been using my Final Cut Pro 5 for a while now, and recently about 2 months ago. It was working great and everything was fine. However, since then I've taken my computer in to get updated with 10. Now, I was loading up Final Cut and it asks for my Serial Number. I've talked to apple support and just don't know what to do... I have everything except the serial number. Box, all the user manuals, all the CD's for studio including Motion and such. What you should have done is move the System ID file from your backup to the boot drive, into the location I posted above, before reinstalling Final Cut Studio. Look at the creation date of the System ID file, that is currently on the boot drive. Look at the creation date of the System ID file, that is currently on your backup. You need the older one on your boot drive. I have everything except the serial number. Box, all the user manuals, all the CD's for studio including Motion and such. If you do actually have all the manuals and other papers that were included, it should be there. I've looked through all the books, all the packaging... I did try moving the file with the embedded serial number, but that didn't work. I assume it's keyed to the hardware. Any suggestions are welcome... I've looked through all the books, all the packaging... Please don't take this the wrong way but we see this topic so often around here that it defies credibility. To believe that same someone did not carefully retain, preserve, or make copies of all serial numbers and receipts for such a large purchase is just weird. Think very carefully about how you got FCP and who paid the price. Certainly somebody in that chain had the clarity of mind to store the documentation! You must find your serial number. If you do not have it, you will need to contact Apple and provide proof of purchase to a skeptical customer service person who has no authority to believe you. If you do not have documentation to support your purchase, you will be buying another copy. Those two little stickers appear in the wrong place. Clarity of mind is not to be found in a new father of twins, which is what I was when I bought FCS 5. I got my project finished and into festivals despite odds you probably wouldn't understand. Now that the twins are older, I'm picking up the pieces of my former abilities and pressing forward again. Message was edited by: Moderator Hi Note On I just pulled out my FCP 5 pack and yes, the serial no. Same with FCP 6 FCS2. As far as I can recall, which goes back 8 years to FCP 2, that's where it's always been placed. The stickers aren't anywhere else unless — when you installed the program on your old Powerbook — you pasted a sticker on the install disk or
