Avoid hostmastered.net
So on 31 december they suspended my account for not being paid (despite being paid since 2 months ago - its a 6 months plan).
made tickets while i'm losing money with the site suspended
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days have passed, no reply, site still suspended for not being paid (false, its paid)
come here just to find out that the owner has time to post threads in Shared Webhosting
http://www.webhostingtalk.com/showthread.php?t=1746746
but he doesnt have time to fix the damage its causing to his clients
and one of his selling points is "TRUE 24/7 SUPPORT" hahaha
please delete this thred, it s in the wrong sub forum , i will create it in the right subforum
No need, we moved this one.
There's no such thing as an unmanaged server - It's actually self-managed. Worth remembering next time you're looking for someone to complain to.
DATA VALUATION SERVICE: Your data's value is linked directly to your backup strategy. If YOU don't have your own backups then YOU value your data at ZERO. So why should anyone else care when you lose it?
i already hit post on another thread, please delete the other one thanks
it's not the first time some host does this ( i use 50+ small web hosts so i know), sometimes payments don't register and scripts suspends accounts by mistake
but its the first time a host posts advertising on the forum while pretending he is not seeing the tickets
So on 31 december they suspended my account for not being paid (despite being paid since 2 months ago - its a 6 months plan).
made tickets while i'm losing money with the site suspended
days have passed, no reply, site still suspended for not being paid (false, its paid)
come here just to find out that the owner has time to post threads in Shared Webhosting
http://www.webhostingtalk.com/showthread.php?t=1746746
but he doesnt have time to fix the damage its causing to his clients
and one of his selling points is "TRUE 24/7 SUPPORT" hahaha
Just call them and see if it helps and backup your data once it's up, then you can decide whether you want to change host or not .
hostEONS.com - KVM and OpenVZ 7 SSD VPS | Dedicated Servers | Reseller Web Hosting | Shared Web Hosting | Domains
Did you submit the ticket via the client area or like via emailing support@? If via the client area, it still shows the ticket in your tickets list? And was that to support or like billing? If just billing, try doing one to support if you haven't.
Whois is masking their phone number and they don't list it on their site. You can try to get the old whois via http://whois.domaintools.com/hostmastered.net at a fee but it may not be a valid number on there .
-Steven | u2-web@Cooini, LLC - Business Shared Hosting | Isolate sites with Webspaces | Site Builder | PHP-FPM | MariaDB
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"It is the mark of an educated mind to be able to entertain a thought without accepting it" -Aristotle
I sent emails and made tickets
they fixed the problem after 3 days (lets say 2 days were new year eve)
and added 2 years of free service to the account, nice from them.
probably that script triggered in the worst possible moment, on 31 december, when nobody was around.
they fixed the problem after 3 days (lets say 2 days were new year eve)
.
And closed by request.
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