I've had this problem for two months now. My system, a three-month old windows 8 desktop has been plugging along just fine for a long time now, and I originally thought this problem was just with Java, which was my main problem the first time this issue appeared. With the java installer, it would hang once it started installing, with nothing on the progress bar. Windows Installer would show no cpu usage, and the installer would stay at this state for however long I left it running. After a few weeks of struggling for an answer, I gave up and found some shady portable windows installer preparing to install of java that quasi-works for what I need. Now, last week I wanted to install the Livestream Producer. It went through the steps, and when it got to the progress bar it hung, once again, with no progress. So I thought, hey, maybe I should install some updates. Once again, I figured windows installer was to blame. I've tried all the solutions I've found on google, and none seem to work. I can't clean install Win8 because I have nowhere to move my files before wiping the hard drive. Plus, I don't have time to, either. There's got to be some reason why windows installer hates me so much. Unfortunately the log file gave me no information as to what they might be. I turned on Windows Installer Logging and ran the Java installer again. Does this log help at all. I just want to install things already. You could always try the Refresh option type Refresh into the Start screen. This would leave your data intact and only require you to reinstall applications you did manage to set up before this problem occurred if any. I would still back up your most critical data somewhere if at all possible in case anything goes wrong. Even to something like a flash drive. Eventually, on examining the Windows Events Logs, I found out the problem was the Volume Shadow Copy Service. This uses the Volume Shadow Copy Service. It's really a nightmare, I can't find any tools to diagnose it. If you search, there are many software packages people have blamed for this, and uninstalling fixed it. To test if you have a similar problem: Open an Administrative Command Prompt and type: vssadmin list writers. Eventually, on examining the Windows Events Logs, I found out the problem was the Volume Shadow Copy Service. This uses the Windows installer preparing to install Shadow Copy Service. It's really a nightmare, I can't find any tools to diagnose it. If you search, there are many software packages people have blamed for this, and uninstalling fixed it. To test if you have a similar problem: Open an Administrative Command Prompt and type: vssadmin list writers. Thank you kind sir for solving this. I wasted many hours, waiting. Eventually, on examining the Windows Events Logs, I found out the problem was the Volume Shadow Copy Service. This uses the Volume Shadow Copy Service. It's really a nightmare, I can't find any tools to diagnose it. If you search, there are many software packages people have blamed for this, and uninstalling fixed it. To test if you have a similar problem: Open an Administrative Command Prompt and type: vssadmin list writers. Thanks you Joe, I have got the same problem. And when reading your mail I already thought this must be the solution.