I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. Or rather I found the solution. So after you hit the smart hub button on your remote hoover to the netflix app. Once there click tools on remote and hit reinstall. Tada your welcome now back to my Law and Order binge -26 yr old female so cal popatim said: When's the last time you updated the tv's firmware. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. Or rather I found the solution. So after you hit the smart hub button on your remote hoover to the netflix app. Once there click tools on remote and hit reinstall. Now all the troubleshooting just seems so trivial, wondering how I didn't find this solution on my own. My netflix stopped working 5 days ago. Netflix did an update after that i had no netflix. My tv was not receiving a signal so i had to download the firmware to a flash drive and connect it to the tv and now everything works fine. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. Or rather I found the solution. So after you hit the smart hub button on your remote hoover to the netflix app. Once there click tools on remote and hit reinstall. Now all the troubleshooting just seems so trivial, wondering how I didn't find this solution on my own. I tried, but I can't even access tools from there. When i stand on netflix and press the 'more' button, and then 'tools', it just closes the 'more' window that opened, without doing anything. I really want to get netflix to work already, it's been months and nothing I try works it's never worked. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. Girl, it is still installing. Tried to go to App store and run the app but it is still connecting!!!!!!!!!!. Or rather I found the solution. So after you hit the smart hub button on your remote hoover to the netflix app. Once there click tools on remote and hit reinstall. Samsung no help with 5 resets. That finally got it working for me. Good luck popatim said: When's the last time you updated the tv's firmware. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. Or rather I netflix app for samsung smart tv the solution. So after you hit the smart hub button on your remote hoover to the netflix app. Once there click tools on remote and hit reinstall. Tada your welcome now back to my Law and Order binge -26 yr old female so cal Thanks so much for the fix!. I have tried calling Netflix and Samsung, they did not fix the problem. I couldn't believe it, it's been a black screen for weeks now. Your solution worked like a charm for me. Ok so I fixed it everyone. Or rather I found the solution. So after you hit the smart hub button on your remote hoover to the netflix app. Once there click tools on remote and hit reinstall. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. Or rather I found the solution. So after you hit the smart hub button on your remote hoover to the netflix app. Once there click tools on remote and hit reinstall. Tada your welcome now back to my Law and Order binge -26 yr old female so cal Gorgeous Ali, Thanks. Samsung no help with 5 resets. Go into menu - system - general and turn instant on off. With instant on on the tv never really turns off. Therefor when netflix has this issue it can't do an actual restart unless the tv can shut down completely. Yes Samsung needs to fix this. Samsung no help with 5 resets. Found the solution in this thread:. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. I can click tools when netflix is on the screen but nothing happens. I have tried the solution of changing country but it doesnt work when I hit the + volume control up mute whatever it is I ve tried nothing. I can click tools when netflix is on the screen but nothing happens. I have tried the solution of changing country but it doesnt work when I hit the + volume control up mute whatever it is I ve tried nothing. I dnt know how to change the country on my tv but i think that migh help me get netflix working Firmware is up to date. Gorgeous Ali's response didn't work. Netflix app for samsung smart tv have spent hours on the phone with Netflix. Nobody has a clue at Netflix. They are not trained and I always get the person who started working for Netflix 15 before I called. Netflix - please train your staff. Everything has been reloaded and reset a dozen times. I think I will go to a proxy server and kiss Netflix goodbye Very arrogant company Well Diggity I know theres a easy solution to it because I fixed this problem myself lasttime and I honestly dont know what I did but I know the answer is not with them. Honestly I think the best bet is if I can figure out how to change the countrys but I dont know how to. I have a 4k version netflix app for samsung smart tv bought last blackfriday. Its a pain in rear. Earthbound1 said: Well Diggity I know theres a easy solution to it because I fixed this problem myself lasttime and I honestly dont know what I did but I know the answer is not with them. Honestly I think the best bet is if I can figure out how to change the countrys but I dont know how to. I have a 4k version just bought last blackfriday. Its a pain in rear. I have spent so much time on the phone with Netflix that I gave up. After reading online, I think the problem is with Netflix. I think their system is out of date and they are not upgrading there equipment. I am going to a Netflix proxy server. There are a bunch online. They cost less than Netflix. They don't give a f. I calculated that I spent over 25 hours on the phone with Netflix. Silly but, are the batteries in your remote fresh. No offense intended you know the sad thing about this is thousands of ppl are having this issue and they havent corrected it yet. I thought my stupid dvd player got netflix but I dont know if it does. Have you been able to figure out how to change country and are you in the usa to. I think if I can figure out how ot change country I will be ok and can try the steps everyeone says work. Earthbound1 said: you netflix app for samsung smart tv the sad thing about this is thousands of ppl are having this issue and they havent corrected it yet. I thought my stupid dvd player got netflix but I dont know if it does. Have you been able to netflix app for samsung smart tv out how to change country and are you in the usa to. I think if I can figure out how ot change country I will be ok and can try the steps everyeone says work. I have done everything everyone has suggested. Yes you should have Samsung do a reset. The problem, I believe, is with Netflix. I am going to dump Netflix and try to install a proxy server for Netflix - legally of course. I am getting 16mbps and Netflix says I am getting 0. I have done many speed tests to check. My cable company also says I getting 16mbps. I'll report tomorrow if this go-around works. I found this thread and eventually discovered the unplug it step. I incorrectly assumed powering it off with the remote was adequate which didn't fix it. After unplugging it and restarting, both Netfix and Amazon work correctly again. I'm sure this was faster than waiting on hold. I found this thread and eventually discovered the unplug it step. I incorrectly assumed powering it off with the remote was adequate which didn't fix it. After unplugging it and restarting, both Netfix and Amazon work correctly again. I'm sure this was faster than waiting on hold. Saw this on another fourm guys that said it resolved his issue. Know it may or may work for some but worth a try. I havent tried this yet Go to below Link Step 1. Earthbound1 said: Saw this on another fourm guys that said it resolved his issue. Know it may or may work for some but worth a try. I havent tried this yet Go to below Link Step 1. The 'press tools' solution didn't work for me, as nothing happened when I pressed the 'tools' button on the remote. I solved by first turning off 'always on' see thread above. I hovered over the large Netflix icon. I've been having the same issue ever since I updated the firmware a few days ago. All other apps are working absolutely fine. I tried contacting Netflix about it but still no answer. I've also done all the reset tricks, tried downloading the Netflix apps from other regions without any success. I had the same problem - it turned out to be squidguard software running on my router. Samsung no help with 5 resets. Found the solution in this thread:. I dont even know what squidguard is but I dont see how that could be problem since I was able to netflix app for samsung smart tv netflix run fine before. I actually was watching movie and just exicted netflix and wondered if thats how it screwed it up. I dont think I exited normally. I pretty much gave up. If you google it this is huge problem ppl are having. I dont think its all us. I think the bet soultion for me to try I cant figure out how to do. Maybe someone can help me. I see you doing some type of codes like mute volumeup channel up something like this ive tried and nothing happens. I cleared my recent apps and tried Netflix again, but no luck. When it was done and the Netflix tile was available again I clicked on it and everything was working again. Don't know if that will work for anyone else, but it got me back up and running without having to go through the horror show of Samsung support so give it a try. Diggity12 said: It would be faster if it worked. It's a temporary fixed Beleive it or not I finally got it working. Could of sworn I tried that yesterday and it wasnt available for update. Anyways I hope it works for you!.
